Ping Identity Consultant

Principal Consultant - Infrastructure Management - US Work Location State / Region / Province Arizona, North Carolina, Texas Country USA Domain Delivery Interest Group Company ITL USA Requisition ID 150147BR Overview The Infosys Financial Services unit is a global leader in driving digital transformation for financial institutions. We specialize in leveraging advanced technologies such as AI, cloud, and data-led innovation to help our clients accelerate growth and unlock business value. Our AI-driven solutions empower financial institutions to make smarter decisions, enhance customer experiences, and achieve operational excellence. Join us to be part of a pioneering team that is at the forefront of financial services transformation. You'll have the opportunity to work with cutting-edge AI technologies, collaborate with industry experts, and contribute to transformative projects across banking, wealth management, and insurance sectors. If you’re passionate about AI and eager to make a significant impact, the Infosys Financial Services unit is the perfect place for you to grow and excel. In the assigned Job Role of Infrastructure Consultant 3, your Area Of Responsibility will be as below: Develop diagnostic tools, establish monitoring protocols, and resolve complex incidents through root cause analysis while ensuring SLA adherence and creating action plans to prevent recurrence Conduct detailed IT infrastructure evaluations and due diligence across multiple tracks, identify gaps and risks, and collaborate with stakeholders to recommend tailored enhancements and validate infrastructure details Create scalable, secure, and high-performing IT infrastructure solutions Optimize deployment processes, ensure environment readiness, troubleshoot issues, and contribute to creation of deployment documentation Develop and implement robust change management protocols to minimize risks, analyze proposed changes, and ensure smooth integration of system and technology updates Analyze and enhance system performance by implementing advanced monitoring tools, addressing capacity needs, and designing solutions to prevent bottlenecks Implement security measures and disaster recovery strategies including risk assessments Identify opportunities for process optimization, design and implement automation tools, and evaluate their impact to enhance efficiency and productivity Collaborate with multi-vendor and cross-functional teams to ensure project execution and document project activities Create specialized knowledge repositories, document methodologies, and drive learning to preserve organizational insights and enhance team efficiency Your contribution to the team: A focus on innovation and adaptability for integrating new technologies Proactive problem-solving to streamline complex requirements Sector specific expertise for high quality project delivery A strategic mindset to align technical solutions with business goals and market trends Proficiency in deployment management, system optimization, and security compliance Ability to lead cross-functional teams and drive automation and process improvement Strong communication and documentation skills to foster collaboration and knowledge sharing Required Skill and Experience PingDirectory — hands‑on installation, configuration, upgrade, and operational support LDAP — Experience with schema design, indexing, replication, referrals, access controls, directory data modelling Performance tuning — Experience with search optimisation, index tuning, log analysis, high-volume workload support Directory migration — LDIF exports/imports, data cleanup, synchronization, backup/restore TLS/SSL — Experience with certificate management, password policies, access control rules, secure bind patterns Service account governance and IAM integration Disaster recovery planning and execution for directory services PingFederate, PingAccess, or PingOne — integration with PingDirectory Preferred Skill and Experience AWS deployment — running PingDirectory on AWS (EC2, EKS, or ECS) AWS security services — IAM, KMS, Secrets Manager in directory context Kubernetes and Docker — container deployment and management of directory services Shell scripting — for directory administration automation and monitoring Python — for operational automation of directory tasks SCIM protocol awareness Directory monitoring and alerting tooling Additional Required Qualifications Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. This position may require relocation and/or travel to work/project location. Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future. Benefits Long-term/Short-term Disability Health and Dependent Care Reimbursement Accounts Insurance (Accident, Critical Illness , Hospital Indemnity, Legal) 401(k) plan and contributions dependent on salary level EEO Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. #J-18808-Ljbffr