Parts Dispatcher
Ricart Automotive
The Parts Dispatcher will coordinate and execute parts deliveries, ensuring timely and accurate delivery while also managing drivers, routes, and inventory, all while maintaining excellent customer service.
Key Competencies
Communication
Attention to detail
Customer Service
Knowledge of automotive parts
Problem solving
Organization
Safety awareness
Responsibilities
Scheduling and Dispatching:
Plan and optimize delivery routes for parts drivers
Assign deliveries to drivers based on location, time, and customer needs
Monitor delivery progress and make adjustments as needed
Communicate with drivers regarding route changes, delays, and other relevant information
Parts Management:
Ensure accurate and timely pulling of parts for delivery orders
Maintain accurate delivery logs and records
Assist with checking in stock orders and stocking products on the shelves
Customer Service:
Communicate with customers regarding delivery schedules, delays, and other inquiries
Resolve customer issues and concerns related to deliveries
Driver Management:
Responsible for the scheduling delivery drivers
Ensure drivers adhere to company policies and safety regulations
Address any issues or concerns raised by drivers
Requirements
High school diploma or equivalent required
1-2 years experience in an automotive parts department or related field
Attention to detail and accuracy crucial
Excellent communication, organizational skills
Basic math skills and the ability to understand quantities and inventory levels
Knowledge inventory management systems and delivery logistics
Safety awareness
Ricart Automotive is an equal opportunity employer.
$21 per hour
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