Litigation Support Specialist

General information

Country


USA


State


Ohio


City


Cincinnati


Descriptions & requirements

About the role:

Total Quality Logistics (TQL) is looking for a detail-oriented and driven Litigation Support Specialist to join our Corporate Legal team. In this role, you'll support a variety of legal matters including claims, collections, and dispute resolution, while partnering closely with attorneys and internal stakeholders. This is a great opportunity for someone who thrives in a fast-paced environment and enjoys managing multiple priorities with a high level of ownership.


What's in it for you:

• $66,500-$95,000 base salary + performance bonuses
• Work alongside an industry-leading legal team
• Comprehensive benefits package
  • Health, dental, and vision coverage
  • 401(k) with company match
  • Tuition reimbursement
  • Employee discounts and additional perks
• Certified Great Place to Work with 900+ lifetime workplace awards

What you'll be doing:

• Manage legal recovery and collections matters, including unpaid receivables, chargebacks, disputes, and settlement recoveries
• Review claims and supporting documentation to assess risk and recovery opportunities
• Draft demand letters, dispute communications, and settlement correspondence in partnership with legal counsel
• Track legal matters, deadlines, and financial exposure, escalating when appropriate
• Partner with internal teams to gather documentation and align on resolution strategies
• Support litigation activities including arbitration, mediation, and small claims matters
• Prepare legal materials, discovery documentation, and case support files
• Conduct legal research on contracts, regulations, and industry standards
• Assist with UCC filings and recovery enforcement efforts
• Maintain legal tracking systems to ensure accuracy, visibility, and compliance
• Communicate with customers, vendors, and outside counsel regarding assigned matters
• Support compliance-related initiatives, including filings and recordkeeping

What you need:

• Bachelor's degree or equivalent experience in legal studies, paralegal studies, business, or a related field
• 4+ years of experience in legal collections, claims management, dispute resolution, or litigation support
• Strong understanding of contracts, collections processes, and corporate legal practices
• Excellent organizational and communication skills
• Ability to manage multiple priorities in a fast-paced environment
• Strong analytical skills and sound judgment
• Proficiency with Microsoft Office and legal research tools

Where you'll be: 4289 Ivy Pointe Boulevard, Cincinnati, Ohio 45245


Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.


About Us


Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it.


As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck.


What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.


Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.


If you are unable to apply online due to a disability, contact recruiting at View email address on click.appcast.io

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