Assistant Store Manager

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting‑edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast‑forward your career at Comcast. Job Summary This role leads the retail sales team to deliver exceptional customer service and meet sales objectives. It manages store operations, upholds merchandising standards, and optimizes inventory processes. The role also involves coaching staff and leveraging industry insights to drive business success. Responsibilities Coaching retail sales associates to meet sales targets and service metrics, fostering a culture of high performance and continuous improvement. Facilitating effective onboarding and ongoing development of new hires, ensuring they deliver an exceptional customer experience. Maintaining visual merchandising standards, ensuring consistent store presentation and operational functionality of product demos. Partnering with the Store Manager to coordinate staffing, scheduling, and resolving customer escalations efficiently. Implementing operational procedures to enhance store efficiency, with a focus on inventory control and back‑of‑house organization. Leading inventory accuracy efforts through regular cycle counts and adherence to inventory management best practices. Analyzing performance data to identify sales trends and opportunities for process optimization within the store environment. Providing expert knowledge on products and services, staying abreast of industry trends to inform and educate the sales team. Demonstrating regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedules, and overtime as necessary. Other duties and responsibilities as assigned. Employee Expectations Understand and apply our Operating Principles to guide daily work. Own the customer experience, think and act in ways that put customers first and create seamless digital options at every touchpoint. Be an enthusiastic learner, user, and advocate of our game-changing technology, products and services, especially our digital tools and experiences. Drive results and growth while fostering teamwork and openness to new ideas. Participate in the Net Promoter System, contributing feedback and helping elevate opportunities for better customer service. Support a culture of inclusion in all work and leadership. Act responsibly for each other, our customers, investors, and communities. Skills Customer Experience (CX) Customer Interactions Communication Education Bachelor's Degree. While possessing the stated degree is preferred, Comcast may consider applicants with relevant coursework and experience or extensive related professional experience. Relevant Work Experience 5–7 Years. Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. #J-18808-Ljbffr Comcast