Compliance Business Oversight Manager (US)
TD Bank
Compliance Business Oversight Manager Consumer Banking
Work Location: Mount Laurel, New Jersey, United States of America
Hours: 40
Pay Details: $91,000 - $145,600 USD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business: Compliance
Job Description:
Why Work with Us?
At TD Bank US Compliance, we're on a mission to build a more resilient and scalable compliance risk management function. As part of our team, you'll play a key role in reshaping compliance structures and processes, driving innovation at every level. Here, each team member has a chance to make a tangible impact both in day-to-day operations and in the design of a future-focused compliance program. This is not just about implementing a new program it's about creating a culture of compliance that will cascade throughout the organization.
The Compliance Business Oversight Manager Consumer Banking will provide compliance oversight, guidance, and challenge across Deposit Product and/or Backoffice Operations. The position requires strong regulatory knowledge, issue and change management expertise, and the ability to partner with key stakeholders and business leaders to identify risks, remediate gaps, and strengthen compliance controls.
The ideal candidate thrives in a fast?paced environment and brings the ability to operate effectively in a dynamic, evolving landscape. Success in this role requires a balance of strategic foresight and hands?on execution, strong verbal and written communication skills, and the ability to collaborate across Compliance, Risk, and Business partners.
This role will be largely focused on compliance matters impacting Consumer Banking, ensuring business practices align with applicable federal and state regulatory requirements.
Key Responsibilities:
- Serve as primary compliance support for assigned business lines, providing oversight and independent challenge on business activities and initiatives with regulatory impact.
- Complete change risk assessments and related questionnaires for new business initiatives, performing review and challenge of inherent regulatory risks, mitigations and outlining conditions to launch; as well as presentation to executives for approval.
- Serve as a compliance advisor to business partners through regular meetings and process reviews.
- Manage and track compliance-related issues, ensuring timely resolution and regulatory alignment.
- Lead regulatory change management efforts for new and updated state laws, ensuring effective business adoption and compliance.
- Monitor regulatory complaints, business reports, and key risk indicators to identify trends, gaps, and potential compliance risks.
- Review and validate first-line testing to ensure gaps are addressed and aligned with regulatory expectations.
- Support control mapping to ensure regulatory requirements are linked to effective business controls.
- Collaborate with cross-functional teams to strengthen the compliance framework and reduce risk exposure
Preferred Skills:
- Strong Subject Matter Expertise and knowledge of consumer banking regulations, specifically as they impact Deposit Products and Backoffice Operations, including Reg E, Reg CC, Reg DD, Reg Z, FCRA, UDAAP, FDIC 370, etc.
- Experience in compliance monitoring, testing, and/or control mapping.
- Hands-on experience in issue management and regulatory change management.
- Strong written and verbal communication skills with the ability to consult, influence, and provide constructive challenge to the business lines.
- Strong presentation skills and ability to present to executives.
- Relationship-building skills with the ability to work across multiple business lines.
- Proactive, results-oriented, and adaptable "go-getter" mindset.
- CRCM preferred
- It is a plus if the candidate has experience with Artificial Intelligence initiative implementations in a consumer banking setting (i.e., GenAI, Agentic AI) and providing review and challenge on the inherent regulatory risks (including AI state law), required mitigations, and conditions to launch.
Physical Requirements:
- Domestic Travel Occasional
- International Travel Never
- Performing sedentary work Continuous
- Performing multiple tasks Continuous
- Operating standard office equipment - Continuous
- Responding quickly to sounds Occasional
- Sitting Continuous
- Standing Occasional
- Walking Occasional
- Moving safely in confined spaces Occasional
- Lifting/Carrying (under 25 lbs.) Occasional
- Lifting/Carrying (over 25 lbs.) Never
- Squatting Occasional
- Bending Occasional
- Kneeling Never
- Crawling Never
- Climbing Never
- Reaching overhead Never
- Reaching forward Occasional
- Pushing Never
- Pulling Never
- Twisting Never
- Concentrating for long periods of time Continuous
- Applying common sense to deal with problems involving standardized situations Continuous
- Reading, writing and comprehending instructions Continuous
- Adding, subtracting, multiplying and dividing Continuous
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