General Manager - Supplier

Put simply, we’re a SaaS company headquartered in Richmond whose ambition is to become the global industry standard procurement platform in the commercial construction industry. In the last year more than 94,000 organisations have used our platform to tender over 14,000 projects worth a total of $137 billion! We’re the market leaders in Australia & NZ, and now we are growing the size of our team (currently 120) to the UK.

Our established startup vibe keeps things lively. We’ve come a long way in 14 years, and seeing what we’ve achieved in that time, gets us pretty excited for the next 14. We’re passionate about transparent and fair expectations and results and we have a commitment to wellness and happiness that you’ll really feel.

The Role

We are looking for a General Manager - Supplier to lead an audience-focussed cross functional team in delivering value against all three value spheres (Industry, Shareholder and Team). 

As the Supplier GM, you are the internal and external customer advocate and expert of our Supplier customers.  You deeply understand the value of a SaaS, network business, and the multi-sided contribution and engagement model that underpins a successful marketplace platform business.  

As the General Manager, you are responsible for:

• Supplier Customer & Revenue Strategy:
• Setting the strategic foundation by authoring, collaborating, owning and effectively communicating a documented Supplier Audience Strategy aligned to the broader business Strategy, covering short, mid and long term opportunity horizons.
• Act as an SME and thought partner to the GM UK, to support the development of the Supplier International Strategy.
• Supplier Quarterly Planning & Goal Design:
• Turn long term thinking into actionable objectives by leading a cross-business quarterly process to design customer quarterly plans and goals.
• Work with the GM Growth & Operations and functional leads (including but not limited to product, marketing, sales, customer, finance) to execute and drive the quarterly plans to achieve the set goals.
• Shareholder, Customer and Team Value Creation: Delivering results through GTM execution
• Ensure alignment between product, marketing, and sales functions to execute a cohesive GTM strategy that accelerates Supplier audience adoption and retention
• Working directly with Supplier sales team resources, support deal coaching, forecasting and pipeline development.
• Develop and oversee retention initiatives to ensure high Net Revenue Retention (NRR) and Gross Revenue Retention (GRR) for the Supplier audience.
• Commercial leadership:
• As a visible commercial leader in the business, collaborate, align and inspire teams as we evolve our business models, financial drivers and commercial plans.
• Stay abreast of fresh thinking and contribute to the ongoing evolution of E1’s commercial engine - across all audiences and geographies. 
• • As a senior leader at E1, role model our Values and our expectations of great leaders at E1. 

About You

• You have a proven track record in driving commercial growth, including acquiring new customers, retaining existing ones and expanding revenue opportunities.
• You are strategic and data-driven with experience designing and implementing commercialisation strategies that deliver measurable business impact.
• You bring strong P&L management skills, ensuring resources are deployed effectively to maximise value.
• You are a natural leader and influencer, capable of galvanising teams, coaching others and driving results in a cross-functional environment.
• You are highly skilled in customer engagement, regularly interacting with industry stakeholders to gather insights, uncover opportunities and strengthen E1’s position in the market.
• You are a compelling communicator, both internally as the voice of the customer and externally as an advocate for E1’s solutions.
• You have a deep understanding of the  instruction industry landscape, keeping up with trends and translating insights into actionable business strategies.
• You thrive in fast-paced, dynamic environments, balancing audience specific goals with broader business objectives to ensure a sustainable and scalable commercial model.
• You are experienced in pipeline management and deal coaching, helping sales teams optimise performance and achieve growth targets.
• You are humble, hungry and smart.

Perks

There’s more to working at E1 than just creating game changing technology for the construction industry. We know that to reach the lofty goals we set ourselves we need to look after our team, our shareholders and the industry we serve. These are just a few of the things we offer:

• Flexible working hours & the ability to WFH
• An attractive salary and performance bonus
• $5,000 per year to put towards your professional development
• 5 days entrepreneurial leave per year, to work on your side projects and make them come to life
• Paid Parental & volunteer leave
• Business wide activities on a Friday afternoon, every 7 weeks (think escape rooms, drawing classes, games afternoons, online trivia)
• We also match NFP donations 2:1 - to name a few!

E1 is an equal opportunity employer committed to providing a work environment which embraces and values diversity and inclusion. Should you have any support or access requirements, we encourage you to advise us at the time of application.