Payment Product Manager - USDS

Responsibilities Team Intro: The Payment team of U.S. Data Security department of TikTok provides payment solutions — including payment acquisitions, disbursements, transaction monitoring, payment method management, foreign exchange conversion, accounting, reconciliations, and so on — to ensure that users have a smooth and secure payment experience on TikTok platform. As a Product Manager with the Payments team, you will partner with cross‑functional teams to develop and execute product strategies that streamline payment experiences for buyers, sellers, and creators across TikTok Shop, TikTok Live, and other monetization verticals. You will drive platform growth by prioritizing secure, user‑centric payment solutions and collaborate with global business and product teams to expand adoption of and improve the user experience of financial products and services. Responsibilities: Strategic Vision & Roadmap: Own product vision, strategies and develop clear product roadmap for Payment and Financial Services by analyzing and identifying business problems/opportunities. Collaborative Product Development: Work closely with UI/UX designers, engineers, QA, and cross‑functional teams to translate product strategies into tangible outcomes. Business Alignment: Foster strong relations with key stakeholders (e.g., global business and product teams, product operation team, customer support team) and align goals, priorities, and product roadmaps with them. Plan key product initiatives and work with cross‑functional stakeholders to deliver the goals. Performance Analytics: Provide critical insights into product performance. Understand users' pain points and how to address the gaps. Research & Investigations: Lead investigative endeavors to gain deep understanding of users' pain points, understand industry best practice and drive the adoption for the US market. Qualifications Minimum Qualifications: 4+ years of experience in product management, preferably in consumer‑facing internet or fintech companies. Specific domain expertise in financial service products, such as Buy Now Pay Later (BNPL) or consumer lending, card issuance, or other financial services. Experience managing products that require close collaboration with cross‑function teams such as business, tech, legal, compliance, risk, operations and external partners. Deep understanding of the e‑commerce and online marketplace ecosystems. Excellent communication skills, with the ability to articulate complex business and technical concepts to diverse stakeholders including executives. Preferred Qualifications: Direct experience in the fintech, payments, or financial services space is preferred. Proven track record of delivering results in a fast‑paced, dynamic environment, and driving innovation on behalf of internal and external stakeholders. Broad technical knowledge and in‑depth understanding of frontend, backend, machine learning / algorithms and platform products. Strong analytical and quantitative skills with the ability to use data and metrics to evaluate assumptions, make recommendations and decisions, and drive execution. Ability to thrive in a cross‑functional environment while balancing multiple responsibilities, scoping projects, evaluating priorities, and effectively working well within a team. Job Information For Pay Transparency: Compensation Description (Annually). The base salary range for this position in the selected city is $199,500 - $393,300 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units. Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short‑term and long‑term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure). The Company reserves the right to modify or change these benefits programs at any time, with or without notice. For Los Angeles County (unincorporated) candidates: Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues; 2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and 3. Exercising sound judgment. USDS Reasonable Accommodation: USDS is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at #J-18808-Ljbffr