Administrative Coordinator 4 (Care Connections - Licensing)

Department MISSION

To protect children, empower families, and strengthen communities so every child grows up safe, stable, and strong.

Department VISION

A future where every child thrives in a loving environment, supported by empowered families and resilient communities.

Department VALUES

Treating all people with dignity, compassion and respect, while providing services with integrity.

At The Department of Children and Family Services, our mission is to empower communities and improve lives by delivering responsive, inclusive, and forward-thinking public services. We are proud to serve the people of Louisiana with integrity, innovation, and a deep commitment to equity.

Join Our Team at DCFS

Administrative Coordinator 4

The incumbent in this position performs administrative and paraprofessional support functions for the statewide Care Connections Licensing program. This position supports the licensing, certification, coordination, and administrative management of all provider types within the Child Welfare system, including foster homes, relative/kinship homes, residential providers, therapeutic providers, transitional living providers, and other licensed or certified care settings.

AN IDEAL CANDIDATE SHOULD POSSESS THE FOLLOWING COMPETENCIES

• Accepting Direction: The ability to be open and willing to follow guidance or instructions.
• Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.
• Thinking Critically: The ability to analyze information objectively, identify connections across sources, and form logical, well supported conclusions.

Selected Preferred Competencies

• Displaying Professionalism: The ability to uphold workplace standards through consistent conduct, responsible communication, and consideration for others.
• Using Data: The ability to collect, analyze, and use data to generate insights and inform decisions.

Three years of experience in administrative services.

EXPERIENCE SUBSTITUTION: Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.

Job Duties

• Coordinates and supports administrative activities related to licensing and certification of all provider types within Care Connections, including foster homes, kinship/relative homes, residential facilities, therapeutic providers, emergency placements, and transitional living providers.
• Serves as an administrative liaison between Care Connections Licensing staff, providers, foster caregivers, partner agencies, and internal department staff regarding licensing and certification processes.
• Compiles information from multiple sources and prepares specialized reports related to licensing, certification, provider activity, operational metrics, and administrative tracking.
• Assists with administrative processes related to provider payments, purchasing, requisitions, travel documentation, invoices, and operational expenditures associated with licensing and certification activities.
• Assists licensing and certification staff with tracking documentation deficiencies, administrative compliance items, corrective action submissions, and renewal requirements.

Position-Specific Details

Appointment Type

This position may be filled as a probational appointment or a job appointment that may last up to 48 months. Job appointments may convert to probational appointments. Also, it may be filled as a detail and promoted within 12 months or by promotion of a permanent classified employee.

Work Schedule

Typically, work hours are 8:00 am to 4:30 pm, Monday – Friday. Flexible work schedules are available after meeting certain criteria and is dependent upon the position you are applying for. Some positions require working shifts.

Work Location

Baton Rouge, La- State Office

Louisiana HB 420 requires all prospective DCFS employees to complete and clear multiple background clearances prior to employment with this agency.

Equal Opportunity Statement

DCFS is an \"Equal Opportunity Employer\" and Louisiana is a \"State as a Model Employer (SAME) for People with Disabilities\" that supports the recruitment, hiring, and retention of individuals with disabilities.

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