Assistant Facilities Manager

Assistant Facilities Manager We have an exciting opportunity for an experienced Facilities and Health & Safety professional to join our team as an Assistant Facilities Manager. About the role The Assistant Facilities Manager is the operational delivery lead for facilities services and day‑to‑day health and safety compliance across the Tŷ Hafan estate. Working under the direction of the Head of Estates and Facilities, the post holder coordinates planned and reactive maintenance, statutory compliance activity, contractor performance, soft services and core health and safety processes across all sites. The role is the visible, hands‑on point of contact for site users, contractors and volunteers. Key responsibilities Coordinating the day‑to‑day delivery of reactive and planned maintenance across the hospice, head office and retail portfolio, working with the in‑house team and external contractors to ensure works are completed safely, on time and to standard. Supporting the delivery of statutory and regulatory compliance activity across all sites — including fire, water, electrical, lift and asbestos regimes — ensuring inspections, servicing and remedial works are scheduled, completed and fully evidenced. Delivering the day‑to‑day health and safety programme under the direction of the Head of Estates and Facilities, including coordinating risk assessments, fire safety arrangements, incident reporting and DSE assessments across all sites, ensuring records are maintained and actions closed out. Supporting contractor performance monitoring and procurement activity, including onboarding, RAMS review, SLA monitoring and KPI reporting, and contributing to benchmarking and contract reviews. Line managing a small team including a Maintenance Officer, House Coordinator and Receptionist/Administrator, setting clear objectives, managing performance through regular 1‑1s and the PDR process, and supporting personal development. Maintaining accurate, audit‑ready compliance and facilities records and producing regular operational reports on maintenance activity, compliance status and contractor performance. About you Qualifications Experience of working as part of a team in a multi‑site Facilities Management environment managing soft and hard services, effectively managing reactive and planned maintenance tasks and contract procurement and supplier management. Experience of facilitating statutory and regulatory building compliance and maintaining inspection schedules. Experience of health & safety coordination as well as identifying potential risk and opportunities, creating and evaluating risk assessments. Sound knowledge of Facilities and Property related legislation, and Health and Safety legislation. Good people management skills, able to develop and motivate others to succeed. Flexible, adaptable and solution focused, with a methodical approach to work. Excellent communication and service delivery skills. Benefits Holiday entitlement of 30 days (rising to 32 days with service) plus Bank Holidays. Group Personal Pension Scheme with an employer contribution of 5%. Life assurance—death in service benefit. Wellbeing support – employee assistance program, which provides a range of free services including counselling, financial and legal support. Unlimited access to a 24/7 online GP as well as a range of other health experts. Healthcare Cash Plan – claim back the cost for appointments and treatment such as dental, optical or physio. Cycle to work scheme. Technology, mobile phone and will writing schemes. Discounted gym membership and shopping discounts. Hybrid working and, when onsite, free secured parking. Please note this role is subject to the outcome of a basic DBS (Disclosure and Barring Service) check, two satisfactory references and pre‑employment medical clearance. TŷHafan is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all. We welcome applications from people of all backgrounds and experiences, including those from under‑represented groups. Recruitment decisions are made based on merit and aligned with our values. If you need any reasonable adjustments during the application or interview process, please let us know. Please note: we may close the vacancy earlier should sufficient applications be received. Agencies need not apply. For any queries regarding the role, please email View email address on click.appcast.io. #J-18808-Ljbffr