Site IT Support Supervisor

Lear For YouWe work hard for the people who work for us. We champion our teams and foster collaboration, inclusion, respect and excellence. Because we want to be more for you.A path to a better career. A better future.Our teams have invented groundbreaking technologies, manufactured millions of products and earned a long list of awards. Year after year, we’re named one of the World’s Most Admired Companies.They’re the secret to our success—empowered, inventive and inclusive. Passionate about their craft. Driven to succeed. Because we win together.Are you ready for a better career? A better future?Job DescriptionIT Supervisor As a member of the IT team, IT Supervisor will be responsible for direct technical support to others using computer equipment for office applications, including desktop configurations, performing hardware and software installation and maintenance of existing database software, spreadsheets, and other programs to best meet end user needs. Incumbents in this classification will use a hands-on approach to install and configure equipment and software, perform maintenance on the equipment, and troubleshoot problems to resolve hardware/software issues. They will also provide Project Management support for plant projects and life cycle refreshes.The Role:Your work will include, but not be limited to:Administer manufacturing unit’s network structure with Windows server, SQL and Deployment Servers capabilities.Support by completing Ivanti requests, production calls for assistance, and provide white gloved service for escalated requests.Run and install Ethernet in house cabling and network device structures as needed in emergency situations.Assist Regional IT Manager with KPI Monitoring, resolution, and escalationPlans, coordinates, and implements network security measures to protect data, software, and hardware.Recommends changes to improve systems and network configurations, and determine hardware or software requirements related to such changesTroubleshoot Server/PC hardware, software, and network connectivity issues for Lear.Maintain routine SOX (Sarbanes-Oxley Compliance) requirement forms and procedures.Assist in LRP and Budget Planning as well as budget monitoring.Log daily shift requests and document new procedures.Monitor daily backup and or recovery tapes and systems including DataDomain and Rubrik.Be first point of escalation for IT Staff and provide off hours support via company phone and company laptop.Verify and maintain all Antivirus and utility patches are in place.Assist in managing crisis situations, which may involve complex technical hardware or software problemConsults with vendor or corporate representatives to define equipment or service needsMonitors IT operations and complaints to identify and evaluate the effectiveness of operations and identifies problems that need to be addressed.Work with Active Directory, user accounts, groups, and privileges, maintain events and logs.Assist with Shopfloor Application Changes (LearPICS, LPS, LFG, etc.)Equipment configuration - PCs, Printers, Scanners, Thin ClientsProvide technical support to production, quality, maintenance, shipping, and other departments as needed in a 24/7 environmentAbility to keep abreast of the latest technologies.Remotely support multiple sites concurrentlyTravel to locations for support as neededPlan projects and deployments for multiple locations in advance of travelQualificationsYour Qualifications:Four-year college degree in Information System or six years previous experience in IT fieldHardware and Network Troubleshooting SkillsManufacturing industry experience preferredOne-year automotive industry experience desirableExcellent written and verbal communication skillsStrong interpersonal and organizational skillsAbility to work independently or in a team-oriented environmentMust be able to adapt to a fast-paced environment and to multi-taskBonus If You Demonstrate the Following:Ability to act as local Project Manager for major projects (Life Cycle, Launches, Enhancements)Have led or supervised small teamsEqual Opportunity EmployerLear Corporation is committed to fair, merit‑based employment practices and equal opportunity.We provide reasonable accommodations in accordance with applicable law. For assistance during the application process, contact your recruiter directly.Applicants must submit their resume for consideration using our applicant tracking system. Due to the high volume of applications received, only candidates selected for interviews will be contacted. Candidates must be legally authorized to work in the country where the position is located. Unsolicited resumes from search firms, employment agencies, or similar, will not be paid a fee and will become the property of Lear Corporation.