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Ecommerce Marketplace Manager (Amazon Experience Essential)

Full-time

We Are Refyne

Ecommerce Marketplace Manager (Amazon Experience Essential)

New York (Hybrid)

We're partnering with a heritage consumer brand to recruit a Marketplace Manager who will take ownership of the commercial performance across key online retail marketplaces.

This is a commercially focused role with full accountability for driving marketplace growth, profitability and execution. You'll own the commercial strategy, manage a specialist external agency, and work cross-functionally with Marketing, Sales, Supply Chain and Finance to drive performance across multiple digital retail channels.

What You'll Be Doing

Commercial Ownership

  • Own marketplace performance, delivering revenue, profitability and growth targets.
  • Develop and execute commercial strategies across leading online marketplaces.
  • Allocate investment across retail media, promotions and inventory to maximise ROI.
  • Protect pricing integrity and ensure marketplace compliance.

Agency Management

  • Lead the relationship with an external marketplace agency.
  • Set priorities, review performance and hold partners accountable for delivery.
  • Challenge strategy, identify opportunities and ensure execution is delivered to a high standard.

Retail Media & Growth

  • Own marketplace advertising strategy across paid search, display and programmatic media.
  • Manage performance against key commercial metrics, including ROAS and TACoS.
  • Lead planning for major promotional events including Prime Day and Black Friday/Cyber Monday.
  • Identify new growth opportunities across existing and emerging marketplace platforms.

Digital Shelf & Operations

  • Optimise product listings, enhanced content and branded storefronts.
  • Ensure catalogue health, listing compliance and best-in-class marketplace execution.
  • Partner with Supply Chain to maintain strong in-stock performance and accurate forecasting.
  • Work closely with Finance to improve pricing, margins and promotional funding.

About You

We're looking for someone who has successfully managed marketplace businesses within a consumer brand and enjoys owning commercial performance rather than simply executing activity.

You'll be commercially minded, analytical and confident influencing both internal stakeholders and external agency partners.

You'll ideally have:

  • Experience managing Amazon Vendor Central (1P) within a consumer or CPG business.
  • Strong knowledge of Amazon Advertising alongside other major retail media platforms.
  • Experience managing agencies or external partners.
  • Commercial ownership of marketplace P&L and performance.
  • Strong analytical skills with experience using marketplace analytics tools and advanced Excel.
  • A hands-on approach with exceptional attention to detail.

Benefits & Why You Should Join

  • Full medical, dental and vision insurance.
  • FSA and HSA.
  • 401(k) with company match.
  • Company-paid parental leave and enhanced adoption assistance.
  • Caregiver Support Program.
  • Paid educational assistance.
  • Tax-free commuter benefits.
  • Reduced summer working hours.
  • Corporate and retail discount marketplace.
  • 3 weeks' PTO plus state and federal holidays.
  • Own a high-profile marketplace business with genuine commercial responsibility.
  • Excellent opportunity for long-term career progression.

Location: New York City (Hybrid)

Interested? Get in touch for a confidential conversation to learn more.

View email address on click.appcast.io

Vacancy posted 4 days ago
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