Clinical Support Associate - OCS Program - Houston, TX

Job Description: JOB SUMMARY The Clinical Support Associate is an exciting new role that provides potential growth into an OCS Specialist. The Clinical Support Associate plays a key role in supporting the NOP by maintaining organs on the OCS from instrumentation through transplant. RESPONSIBILITIES This essential responsibilities for this position include, but are not limited to, the following: Following extensive training, travel to transplant centers (generally local and regional but may vary) to provide relief to OCS Specialists on lengthy cases, after procured organs have been instrumented and stabilized Maintain and optimize procured organs on the OCS; tasks include, but are not limited to, the following: Operating the OCS and assessing the organ according to TransMedics protocols and policies with the support of the Organ Management Specialist Conducting blood sampling Operating the iStat Communicating with internal and external contacts Administering medications to the module Changing gas tanks Performing final flush and facilitating organs coming off the OCS Dispose of used OCS modules and clean and prepare the OCS console for next case Bring the OCS console back to the hub and thoroughly and accurately complete the necessary case documentation and preparations for the subsequent case. May participate in receiving deliveries and other duties at the hub as requested by management Generally, on-call fifteen 24-hour shifts a month (including holidays and weekends); once assigned to a case, expected to support cases generally for at least 16 hours before rest Perform other TransMedics tasks and duties as required MANAGEMENT RESPONSIBILITIES This position manages the following positions on a daily basis. This position will not have management responsibilities. PHYSICAL ATTRIBUTES Must be able to lift up to 75lbs walking up and down stairs Comply with Company’s medical screening/vaccine requirements. The Company provides legally required accommodations to this requirement where an accommodation can be provided without posing an undue burden to the Company. However, given that medical screening and vaccination requirements are often a condition to our work at hospitals, and being on-site at hospitals is an essential function of the position of an OCS Clinical Support Associate, there are limits on our ability to provide accommodations that do not pose an undue burden to the Company. MINIMUM QUALIFICATIONS 2 years as an ADN Associate Nurse /Certified EMT/Perfusion Assistant or BS in Science plus experience in high critical care settings, ED, ICU, OR or Critical Care Transport Detail oriented with strong organizational skills Strong problem-solving and critical thinking skills Outstanding interpersonal and communication skills; able to work collaboratively and build rapport with internal and external contacts Works calmly and professionally under pressure Ability to work nights/holidays/weekends as needed Demonstrated enthusiasm, flexibility, adaptability and willingness to do what it takes to meet the business goals PREFERRED QUALIFICATIONS 2 years as an ADN Associate Nurse /Certified EMT/Perfusion Assistant or BS in Science plus experience in high critical care settings, ED, ICU, OR or Critical Care Transport Every Organ Wasted is a Life Not Saved. TransMedics, Inc. is a commercial-stage medical technology company transforming organ transplant therapy for patients worldwide. Our mission is to help save more patients’ lives by increasing access to viable donor organs for those who are awaiting an organ transplant. To accomplish this mission, we partner closely with transplant stakeholders worldwide and help expand their access to healthy donor organs, while delivering the highest quality technology, service, clinical care and outcomes. Driven by a passion for improving patient care, we make the impossible possible and keep our employees at the center of everything we do. Together, we strive to enhance the quality of life for transplant recipients and their families, fostering hope and healing in the journey toward better health. Maximize your potential at TransMedics, Inc. TransMedics is committed to equitable and transparent compensation. The compensation for this role is a fixed rate of $77,000 (annual), based on our good‑faith determination. Actual compensation is non‑negotiable and not subject to variation. This role may also be eligible for additional compensation earned, incentive programs, and our comprehensive benefits package (medical, dental, vision, retirement savings, paid time off, and wellness resources). We comply with all U.S. pay transparency laws and do not request or consider salary history. Employee Benefit: Medical with Health Reimbursement Account through Blue Cross/Blue Shield of MA Dental Vision Healthcare Flexible Spending Account Dependent Care Flexible Spending Account Short Term Disability Long Term Disability 401K Plan Pet insurance Employee Stock Purchase Plan TransMedics is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, marital status, age, disability or protected veteran status, or any other characteristic protected by law. We are committed to creating an inclusive environment for all employees. Welcome to TransMedics Careers! Our Vision is to help save more patients' lives by becoming the trusted partner to transplant stakeholders worldwide and delivering the highest quality technology, service and clinical care. TransMedics Group, Inc. (TMDX) is a commercial-stage medical technology company transforming organ transplant therapy for end-stage organ failure patients across multiple disease states. We developed the Organ Care System, or the OCS™, to replace a decades-old standard of care that we believe is significantly limiting access to life‑saving transplant therapy for hundreds of thousands of patients worldwide. As such, the OCS represents a paradigm shift that transforms organ preservation for transplantation from a static state to a dynamic environment that enables new capabilities, including organ optimization and assessment. In concert with our OCS technology platform and OCS Connect™ app, which enables TransMedics and transplant clinicians to efficiently track, coordinate & & communicate resource logistics for donor organs procured and maintained on OCS™, TMDX launched its National OCS™ Program (NOP) in 2022: 16 regional hubs across the U.S. staffed by a dispersed workforce of experienced, on‑staff OCS Perfusion Specialists & & Cardiothoracic and Abdominal Donor Procurement Surgeons. These resources are mobilized on‑demand via our own dedicated ground & & aviation transportation logistics network, to retrieve and deliver allocated donor organs from anywhere in the U.S. – aiding U.S. Transplant Centers in bidding farewell to the time & & distance limitations of cold storage & & expand the pool of viable donor organs for their transplant recipients. #J-18808-Ljbffr TransMedics, Inc.