Electroneurodiagnostic Tech (END Tech)

Dent Neurologic Institute

Dent Neurologic Institute is committed to excellence in all we do. Our culture is built on four key pillars: respect, quality, productivity, and well-being. By remaining dedicated to these values and the overall mission, we are dedicated to making a difference for both patients and colleagues. When you join the Dent team, you can take advantage of a variety of benefits:

• Work-Life Balance (no overnight shifts)
• Medical, Dental & Vision Plans
• Life Insurance
• 401(k) Retirement Plan
• Critical Illness, Accident, & Legal Plans
• Wellness Program
• Learning & Development Opportunities
• Paid Time Off
• Paid Holidays
• Free Onsite Parking at All Locations

Location: Amherst, NY & Orchard Park, NY

Shift: 4, 10 hour days. Monday - Friday, 6:00am - 4:30pm. Must be flexible to work occasional Saturdays.

Position Summary

Performs electrodiagnostic testing, including electroencephalography (EEG), nerve conduction studies (NCS), and electromyography (EMG), to obtain diagnostic data for the evaluation and diagnosis of disorders affecting the central and peripheral nervous systems. Provides high-quality patient care, ensures accurate data collection and documentation, maintains laboratory operations and equipment, and supports physicians in delivering timely and accurate diagnoses.

Responsibilities of Position

• Performs EEG, EMG, and nerve conduction studies as ordered by physicians in accordance with established laboratory standards and protocols.
• Greets patients, explains procedures, obtains pertinent medical history, and prepares patients appropriately for testing.
• Assists with medication administration as needed and monitors patients throughout examinations to ensure safety and comfort.
• Recognizes, identifies, and corrects technical issues or artifacts that may affect study quality.
• Provides appropriate post-procedure care and patient education.
• Performs high-quality examinations to facilitate expedited and accurate physician interpretation and diagnosis.
• Identifies and reports significant abnormalities or urgent findings according to department protocols.
• Generates preliminary EMG reports immediately following study completion when required.

Equipment and Technical Operations

• Operates a variety of sophisticated diagnostic equipment including Digital EEG systems, ambulatory EEG systems, EMG machines, computers, printers, and recording devices.
• Troubleshoots technical and equipment issues and works with contracted service technicians to ensure proper operation and maintenance of all equipment.
• Maintains laboratory equipment, supplies, and workspaces to support efficient clinical operations.

Scheduling, Documentation, and Quality Assurance

• Coordinates scheduling of examinations and studies with Dent secretarial staff and referring physician offices to meet patient and provider needs.
• Maintains accurate patient records, logs, statistics, and other required documentation.
• Develops, maintains, and monitors quality assurance reports and departmental statistics as assigned.
• Ensures all patient information is handled in accordance with confidentiality and privacy standards.

Laboratory Operations and Department Support

• Maintains laboratory inventory, including ordering and replenishing supplies, equipment, and linens as needed.
• Assists in developing and maintaining policies, procedures, and practices that promote a safe, effective, and quality-driven work environment.
• Consults with department leadership and Medical Directors regarding equipment, operational, and departmental matters.
• Participates in clinical research activities and maintains accurate research-related data when assigned.

Education and Professional Development

• Assists with education and training of residents, fellows, staff, and students in EEG and EMG procedures as directed.
• Maintains teaching files, case studies, and educational materials as requested.
• Participates in continuing education, in-service training, and professional development activities to maintain competency and remain current with industry standards.

Customer Service and Team Collaboration

• Represents Dent Neurologic Institute by displaying a respectful, compassionate, and professional manner with patients, families, colleagues, and referral sources.
• Interacts calmly and effectively with individuals from diverse backgrounds and varying levels of health and wellness.
• Assists with clerical duties as needed and functions as an integral member of the healthcare team.
• Independently gathers necessary patient information when patients are unable to communicate and utilizes available resources to support patient care.
• Refers patients to appropriate clinical resources and administrative personnel regarding healthcare, billing, insurance, or financial-related questions.
• Performs other duties as assigned or requested.

Skills & Experience Necessary

• Working knowledge of neuroanatomy, neurophysiology, and neurological diagnostic testing procedures.
• Familiarity with standard concepts, practices, and procedures within the field of neurology and electrodiagnostics.
• Ability to operate and troubleshoot sophisticated diagnostic and medical equipment.
• Ability to identify technical issues and implement corrective actions to ensure diagnostic quality.
• Strong planning, organization, problem-solving, and critical-thinking skills.
• Ability to interpret technical data and recognize significant findings requiring escalation.
• Excellent verbal communication, interpersonal, and customer service skills.
• Ability to demonstrate empathy and professionalism when interacting with patients experiencing varying degrees of illness or disability.
• Strong attention to detail and commitment to accuracy.
• Proficiency with standard office equipment, personal computers, and practice management systems.
• Ability to address and resolve conflict professionally.
• Ability to maintain strict confidentiality and compliance with privacy regulations.
• Ability to work independently and collaboratively in a team environment.
• Flexibility to adapt to changing operational needs and schedules.
• Ability and willingness to travel as needed to support operational requirements.

Required Education and Experience

• Associate degree in Applied Sciences, Electroneurodiagnostic Technology, or related field; or
• High School Diploma/GED with a minimum of two (2) years of clinical EEG and/or EMG experience.
• Current BLS and/or CPR certification.

Preferred Education and Experience

• Associate degree specializing in Electroneurodiagnostics.
• Two (2) or more years of EEG and/or EMG experience.
• Credentialed, board certified, registry eligible, or registry ready through an appropriate neurodiagnostic credentialing organization (e.g., ABRET, AAET, or equivalent).

Working Conditions

• Prolonged periods of standing, walking, bending, kneeling, squatting, reaching, and performing repetitive hand movements.
• Moderate to considerable physical effort including lifting, pushing, pulling, and transferring patients, supplies, and equipment.
• May require movement or assistance with patients weighing in excess of 200 pounds, with or without assistance.
• Regular fine motor manipulation and work in close proximity to diagnostic equipment requiring sustained concentration.
• Occasional work in awkward or strained positions.
• Exposure to patients with varying medical conditions and associated health risks, including exposure to bodily fluids.
• Intermittent exposure to chemicals and other physical conditions, including collodion, acetone, heat sources, and cleaning agents.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Compensation:

• Most candidates will start within the first quartile of the pay range
• Rates are commensurate with experience

EE O Statement: Dent Neurologic Institute is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation