Customer Service Manager - State Farm Agent Team Member

We're Hiring!Are you passionate about delivering exceptional customer experiences? Join our dynamic team and help us build lasting relationships with our customers!Role DescriptionRespond promptly and professionally to customer inquiries via phone, email, and chat. Troubleshoot and resolve customer issues with empathy and efficiency. Collaborate with internal teams to enhance service quality. Maintain accurate records of customer interactions.QualificationsIn depth background check verifying clear criminal history. PA/NJ Property and Casualty Producers license. Excellent communication and interpersonal skills. Strong problem-solving abilities. Ability to work in a fast-paced environment. Previous customer service experience.Competitive salary and bonus package. Opportunities for career growth and development. Supportive and inclusive company culture. Compensation: $40,000.00 - $50,000.00 per year.About Our AgencyOur mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, and Renters Insurance.State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.