Senior Associate, Brand Program Manager (Risk and Well-Managed)

The Brand department works to make Capital One’s products, services, and enterprise brand easy to recognize, remember and choose for our consumers. We do this with best in class evidence‑based marketing strategy, research, executions, and creative. What keeps us at the top of our craft? The people. The Brand Horizontal Operations team takes care of the talented people that want to know “What’s in your wallet?” We strive to create equitable access across the department through onboarding, risk assessment decisions, budget management, and events that spotlight our culture and connect associates.

WHAT YOU’LL DO

Provide process and program support for the Brand’s Horizontal Operations team: Support Brand’s Well Managed Agenda Own logistics and scheduling for forums, meetings, and ceremonies Manage intakes and own record keeping and organization for all necessary documentation Execute pre and post communications Be a beacon with a Well Managed mindset Assist in Brand Communications Partner on drafting top of house communications Partner to bring necessary creative to life to support clear and engaging communications Stay informed on enterprise communications best practices to create communications that enable our associates to do their best work Design and Support Top of House Programming, Events and Experiences Coordinate logistics (executive support, calendar management, preparation) Work behind the scenes to execute day‑of tasks to great first‑class associate experiences Organize, track and communicate Brand’s award portfolio Be a thought partner around activations and overall experience

WHO YOU ARE

You want to be an evidence‑based marketer. Your curiosity is endless. There’s always something else to learn. You’re flexible and not afraid of change—in fact you welcome the challenge. You share your point of view, but seek out what might be missing and listen. You have big ideas and know the best ones are driven by proof, persistence and patience. You’re a storyteller. You simplify the complex and compel your audience to act. You know how to enjoy yourself. While fun isn’t mandatory, it certainly seems to follow you. You care—about the work, your team and the customers you serve.

BASIC QUALIFICATIONS

At least 2 years of experience with Project Management, Process Management, Risk Management, Program Support, or People Programming

PREFERRED QUALIFICATIONS

Bachelor’s Degree or Military Experience 3+ years of experience with Project Management, Process Management, Risk Management, Program Support, or People Programming At least one year of experience in Operations, Marketing, Learning and Development, Philanthropy or Risk Management At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full‑time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part‑time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $96,500 - $110,100 for Sr. Associate, Brand Richmond, VA: $87,700 - $100,100 for Sr. Associate, Brand Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being. Learn more at the Capital One Careers website. Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23‑A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901‑4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state and local laws and regulations regarding criminal background inquiries. #J-18808-Ljbffr Capital One National Association