Patient Care Assistant

Summary Here at NKC Health our mission is to empower hope and healing in every life we touch. Whether you are serving patients at a primary care clinic, specialty clinic, or in a support capacity, every team member works together to complete this mission. NKC Health Primary Care - Richmond clinic is hiring a Patient Care Assistant! If you're looking for a great opportunity to impact our communities, join our NKC Health team! Why NKC Health Medical Group? * Comprehensive Benefits (Medical, Dental, Vision, Life, FSA) * Employer matched retirement plan * Competitive wages * Paid time off for personal/vacation/sick * Six paid holidays per year * Educational assistance * Day shift schedules What are the typical hours on the job? The hours of operation for the Richmond clinic are Monday-Friday, 8am-6pm and Saturday 8am-12pm. Your primary schedule will be during those hours, with periodic need to work outside your schedule to serve our patients. What does a Patient Care Assistant do? As a Patient Care Assistant, you will be responsible for ensuring efficient flow of patients through the practice by facilitating examinations and treatment of patients while exhibiting exceptional customer service. What does a typical day on the job look like? * Obtains and records patients vital signs, recent hospitalizations/tests, pharmacy information, and other updated health information prior to the patient seeing the physician. Documents patient care and completes EMR tasks accurately and timely. * Ensures effective patient communication and efficient patient care delivery. Assists patients, families, and physicians to resolve patient related issues. Works and communicates effectively with all providers. * Maintains orderliness and cleanliness of examination rooms; stocks assigned areas and ensures adequate levels of supplies are maintained; checks and completes required logs and equipment such as refrigerator logs and other required checks. * Performs clerical duties such as greeting patients; registration; scheduling; and answering phones. Maintains medical records; distributes reports and correspondence; files, photocopies, etc. * Collaborates with members of the health care team to assist in obtaining outside records prior to or during clinic visit as delegated by the medical assistant, RN, or physician. What are the requirements for the job? * High school diploma or GED equivalent. * Basic Life Support certification through American Heart Association. * Knowledge of HIPAA regulations and acute care is helpful. * Ability to maintain confidentiality. * CNA Certificate helpful * Excellent customer service skills. * Basic office skills, patient centered mindset, excellent time management and organization skills; ability to multitask and work in fast paced environment. Our North Star: Here at NKC Health, we believe in care empowered. Our actions are the concrete things we do to differentiate ourselves: we lead with heart, we always move forward, and we connect to more. NKC Health is an Equal Opportunity Employer and values diversity in our organization. We do not discriminate against any applicant for employment or employee on the basis of race, color, religion, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.