Inside Sales & Enrollment Specialist, West Coast

Inside Sales Time4Learning & Brightspire Virtual School

The Sales Development Representative & Enrollment Specialist serves as the first, most trusted connection for families exploring Time4Learning homeschool curriculum and Brightspire Virtual School for grades 612. This role blends consultative sales, customer support, and enrollment guidance to help families choose the right learning pathway whether that's purchasing Time4Learning's PreK12 curriculum or completing Brightspire's accredited school application process.

You will identify, qualify, and convert leads; guide families through curriculum selection or school enrollment; and ensure every parent feels confident, supported, and ready to move forward. This is an individual contributor role with clear ownership of lead conversion and enrollment success.

About Time4Learning & Brightspire:

Time4Learning, a Cambium Learning Group brand, offers award?winning online curriculum, resources, and programs for at?home learning. Our ecosystem includes:

• Time4Learning PreK12 online homeschool curriculum
• Homeschool.com Marketplace trusted hub for home education resources
• Brightspire Virtual School accredited online school for grades 612

We are a remote?first team committed to helping families thrive in flexible, non?traditional learning environments.

Job Responsibilities:

• Respond to all inbound inquiries via phone, email, chat, and social channels with speed, clarity, and empathy.
• Conduct targeted outreach to families exploring homeschool, independent study, or virtual school options.
• Qualify prospects and convert interest into Time4Learning curriculum purchases or Brightspire enrollment applications.
• Manage consultation appointments and deliver high?quality sessions that build trust and confidence.
• Use solution?oriented sales techniques to create an impeccable first impression.
• Guide families through the full application process registration, payment, document submission, transcript review, and credit transfer.
• Answer questions about placement, graduation pathways, and school policies.
• Provide enrollment status updates and ensure families understand next steps.
• Coordinate post?enrollment data and identify families who may need additional support.
• Engage school staff to ensure smooth onboarding and student success.
• Guide families through the process of moving to homeschool and choosing a curriculum From following guidelines by state to setting up their parent planner.
• Answer questions about courses, time spent homeschooling and parent support needed.
• Upsell families to curriculum plans that include Annual membership, books, spiritwear and more.
• Document all interactions accurately in Salesforce or similar CRM.
• Identify patterns and recommend improvements to increase enrollment and customer satisfaction.
• Resolve concerns quickly with professionalism, empathy, and follow?through.
• Maintain a positive, supportive attitude with families and internal teams.
• Execute special projects as assigned.

Job Requirements:

• 24 years inside sales or call?center experience, ideally in education, edtech, or SaaS.
• High school diploma or equivalent (GED) required.
• Proven ability to close deals while building long?term customer relationships.
• Strong outbound prospecting and lead qualification skills.
• Excellent phone, written, and presentation communication.
• Experience working with and selling to parents highly preferred.
• Proficiency with Salesforce, Microsoft Office, Google Workspace.
• Strong organizational, analytical, and problem?solving skills.
• Ability to multitask in a fast?paced, remote environment.
• Bilingual Spanish is a plus.
• Knowledge of Time4Learning curriculum or online student information systems is a plus.
• Reliable internet (7Mbps minimum; speed test required).
• Availability for occasional Saturdays and overtime.

Why You'll Love Working Here:

• Opportunity to grow your career with a fast?growing leader in online education.
• A mission?driven team that cares deeply about families and student success.
• Collaborative, remote?first culture with monthly team?building and cross?functional projects.
• Work that directly helps families choose the right learning path and supports students in reaching graduation.

An Equal Opportunity Employer

We are dedicated to fostering a culture that celebrates unique backgrounds, ideas, and experiences. All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, age, religion, sex (including pregnancy, gender, gender identity/expression, or sexual orientation), national origin, protected veteran status, disability, or genetic information (including family medical history).

We will provide reasonable accommodations for qualified individuals with disabilities. You may request an accommodation during the recruiting process with your Talent Acquisition team member.

Cambium Learning Group