IT Technician

Full-time

Smokey Point Distributing Inc

WHO IS SMOKEY POINT DISTRIBUTING?

For over three decades, Smokey Point Distributing has been focused on serving our customers' needs by exceeding expectations. As a company under the Daseke umbrella, we know what it means to work together as a family to get the job done. Our core values focus on continuous improvement and serving our customers' needs.

A DAY IN THE LIFE!

You will work with the smokey point distributing staff daily to troubleshoot and solve technical issues. You will also collaborate with off-site system administrators to support the maintenance of on-site infrastructure.

WHO ARE YOU?

You are a tech-savvy problem-solver who thrives on keeping systems running smoothly and supporting the end user. You enjoy collaborating with other IT professionals on a variety of projects. You can explain technical concepts to the end-user in a clear and easily understood way. You bring a proactive approach and a commitment to teamwork to each team you join.

YOUR CORE RESPONSIBILITIES

  • Assist end-users with diagnosis, troubleshooting, and resolution of issues through strong listening skills over the phone and in person.
  • Work hands-on with installation, upgrades, testing, and maintenance of new and existing technological systems.
  • Support remote administrators in the day-to-day management of Active Directory, Remote Desktop, and Office 365.
  • Provide basic network support of the office infrastructure including cable management, general networking knowledge, and support of other networking equipment.
  • Manage the installation, configuration, and administration of end-user equipment, computer systems, and other office support infrastructure.
  • Set up client hardware and software applications including the setup and maintenance of access rights following company policy and legal compliance.

YOUR SKILLSET

  • Proven communication skills with the ability to work with a range of different personnel.
  • The ability to manage your time in an environment with fluid deadlines.
  • Prior experience working with a variety of operating systems and platforms.
  • Strong troubleshooting and problem-solving skills.

MINIMUM QUALIFICATIONS

  • Bachelor's degree in computer science, engineering, or a related field (an equivalent amount of education and experience may be substituted) .
  • 2+ years of experience in a system administrator role, managing large-scale computer systems, networks, and servers.
  • Employment is contingent upon completion of the SPD employment process (including a background check).

PREFERRED QUALIFICATIONS

  • Prior experience working within the IT field in the transportation or logistics industry.
  • Previous experience in an Office365 environment and managing servers.
  • Previous experience assisting end users within an environment utilizing a transportation management system (TMS), McLeod is preferred.

SALARY AND SCHEDULE

  • Salary: $26.00 - $28.00 per hour, decided based on experience.
  • Schedule: Full-time on-site; Monday – Friday.

BENEFITS OF WORKING WITH US

  • Insurance: Medical, Dental, Vision, and Life.
  • Additional Health Benefits: Health Savings Account and Flexible Spending Accounts.
  • Retirement: 401(k) with a 4% match.
  • Paid Time Off: Two weeks of vacation and paid sick leave.
Vacancy posted 15 days ago
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