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Benefits Analyst II

Facility: Home Office - Dawn Food Prod. Location: Jackson, Michigan, United States Workplace Type: Hybrid

Dawn Foods is a global leader in bakery manufacturing and ingredients distribution. As the partner of choice for inspiring bakery success, we help customers grow their business through meaningful partnerships, research-driven insights and innovations, and products and expertise they can depend on. As a family-owned company, our commitments to our people, products, customers, and corporate values, are all part of our recipe for success.

Why work for Dawn Foods? PEOPLE. PRODUCTS. CUSTOMERS.

We invest in you! Industry-leading health insurance on Day 1! Competitive pay 401(K) + company match 10 paid company holidays paid time off professional training family-owned business over 100 years in service an opportunity for career advancement, working as part of an empowering workforce

Job Purpose and Overview

The Benefits Analyst II is responsible for supporting the analysis, administration, evaluation, and implementation of Dawn's benefit programs. This role resolves moderately complex benefits issues, supports open enrollment and vendor management activities, and helps ensure benefits processes and communications are compliant with applicable federal, state, and local laws. The Benefits Analyst collaborates with the internal Benefits team, Team Members, the People Support Team, Partners, and external vendors or consultants to provide outstanding customer service, ensure data accuracy, and drive ongoing improvements.

Remote/Hybrid Work Eligibility & Travel Requirements: This is a hybrid role based out of the Home Office in Jackson, MI, requiring on-site presence up to 3 days per week. Candidates must reside within commuting distance of Jackson, MI. Up to 10% of travel may be required as needed.

What Will You Do as a Benefits Analyst II at Dawn Foods?

Serves as a second-level resource for Team Member benefit inquiries; partners with carriers, providers, and vendors to investigate and resolve claims, eligibility, and coverage issues. Processes and supports life events, enrollment changes, and related system updates to ensure accurate benefits administration. Reviews escalations and appeals and makes recommendations to the plan administrator, as applicable. Supports Benefits Open Enrollment activities, including testing support (as applicable), communications, and Team Member/People Partner assistance. Compiles and analyzes benefit selections and related costs to support annual renewal activities and vendor/carrier negotiations. Maintains documentation, templates, and standard communications; ensures timely follow-up and clear resolution messaging. Provides Level II system support related to benefits administration, including issue triage, data validation, and process improvements. Partners cross-functionally with HR, Payroll, Finance, and Shared Services to resolve benefits impacts, ensure data integrity, and align downstream processes. Maintains strict confidentiality related to all Team Member and company information. Other duties as assigned.

What Does It Take to Be a Benefits Analyst II at Dawn Foods?

Below are the minimum qualifications to be a fit for this job. A high school diploma or GED is required. An Associate's or Bachelor's degree in Human Resources, Business, or a related field is preferred. Minimum of 3 years of progressive benefits (or related) experience in a fast-paced, results-oriented environment. Working knowledge of employee benefits administration and applicable compliance considerations (e.g., eligibility, enrollment, qualifying events, confidentiality). Experience partnering with benefit carriers/vendors and resolving escalated Team Member issues (claims, coverage, eligibility). Strong analytical, problem-solving, organizational, and time management skills; ability to multitask and meet deadlines. Excellent written and verbal communication skills with the ability to explain complex information clearly to Team Members and People Partners. Experience with HRIS/benefits administration systems and data validation; ability to support testing and process improvements.

Physical Demands & Work Environment The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of this position. This position primarily operates in an office or remote work environment, requiring extended periods of sitting and computer use. Regular use of a computer, keyboard, and telephone is required. Must be able to read and analyze data on computer screens and reports for extended periods. Occasional standing, walking, bending, and reaching may be required during normal work activities. Ability to lift or move office materials and equipment up to approximately 10–15 pounds may be required occasionally. Manual dexterity sufficient to operate office equipment, including computers, printers, and other standard office devices, is required. Occasional travel (up to 10%) may be required for team meetings, training, or project collaboration.

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About Our Benefits Dawn is proud to employ the top talent in the baking industry, and we reward our people with comprehensive health and well-being coverage, competitive compensation packages, and award-winning benefit offerings. We also help protect your future financial health with a generous 401(k) matching program that provides additional retirement funds and many tools and resources on financial wellness. Dawn encourages professional growth through tuition assistance and educational programs, and we are always searching for ways to improve our industry-leading services and benefits.

Compensation The base salary range for this position is $68,700-$105,800 with bonus eligibility.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity/gender expression, citizenship status, military or veteran status, genetic information or any other status or condition that is protected by applicable law. Requisition ID: 37985