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Senior Medicaid Choice Counselor

Florida Department of Financial Services

The Agency for Health Care Administration (AHCA) seeks a Senior Human Services Program Specialist to support the Statewide Medicaid Managed Care (SMMC) and the Medicaid Helpline within the Bureau for Recipient and Provider Assistance. You will perform professional work as a Choice Counselor, helping enrollees navigate plans and open enrollment. The role involves handling high-volume calls, educating recipients, resolving issues, and maintaining HIPAA confidentiality while using multiple systems #J-18808-Ljbffr Florida Department of Financial Services

Vacancy posted 16 hours ago
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