HR Service Specialist - Remote / Telecommute

Job Title

Pay Range: $26.90hr - $31.90hr

Requirement/Must Have

• 3+ years of related experience.
• Customer service experience, HR onboarding experience, or experience as an HR technician/analyst/generalist.

Responsibilities

• Responds to general intake inquiries from employees and manages the process necessary to bring to resolution in a timely manner.
• Maintains information systems and processes necessary paperwork, i.e. severance, telework etc.
• Maintains and keeps updated support documentation used by HR/Shared Services/Employees ensuring relevance and current content.
• Reviews and gathers feedback continuously on how to improve HR processes, sharing with HR Shared services team members.
• Maintains in-depth knowledge of company-specific policies and practices.
• Acts as a liaison with functional areas with HR; ensuring understanding of processes.

Nice to Have

• 1-3 years HR knowledge.

Skills

• Ability to work as part of a collaborative team and independently.
• Knowledge of multiple human resource disciplines including compensation, benefits, employee relations, immigration, performance management, federal and state employment laws.
• Strong customer service skills.
• Strong acumen with systems, data, and reporting.
• Proficiency with Microsoft Office Suite.
• Excellent communication skills (both verbal and written).
• Ability to face ambiguity and rapid change.

Qualification And Education

• High School Diploma.