Resident Service Specialist - Inwood West - $1500 Sign-On Bonus

Resident Service Specialist

UDR is now hiring a Resident Service Specialist to join our team at Inwood West, our apartment community in Woburn, MA. Responsible to coordinate responses to resident service issues as well as tracking and following up on move-in satisfaction. Maintain company customer service standards within the community. Complete various administrative functions associated with residents' needs, Move-In coordination, Onesite responsibilities, coordinating concierge type customer service, and resident activities. Provide coordination to ensure high quality resident customer service. Reports directly to Community Director, Senior Community Director or Resident Services Manager. Essential functions include move-in coordination, Onesite responsibilities, customer service administration, property condition oversight, and back-up coverage. Education and experience requirements include a high school diploma or equivalent, minimum of two years of office experience, and minimum of two years' experience in residential properties, rental operations, hotel or related business operations. Pay: $27-30/hr. UDR is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.