Engineer
Smx Services & Consulting, Inc.
Role: Engineer
Loc: Columbus, IN Position Overview
We are seeking a hands-on, technically skilled professional with experience in vehicle diagnostics, engine systems, and powertrain troubleshooting. The ideal candidate will have a strong mechanical aptitude, proven problem-solving abilities, and the capability to work independently while collaborating with engineering, technician, and customer teams to resolve complex vehicle issues.
Required Qualifications & Skills
- Experience troubleshooting vehicle systems; heavy-duty technician or Service Advisor/Writer experience is highly preferred.
- Demonstrated success in technical diagnostics and problem resolution.
- Strong understanding of engine systems and vehicle operations.
- Previous experience working within a corporate or structured engineering environment.
- Ability to effectively manage multiple priorities and meet deadlines.
- Excellent verbal and written communication skills, including technical documentation.
- Experience using engineering diagnostic tools such as Calterm for ECM software and calibration downloads (with support from the Cummins Columbus engineering team).
Key Responsibilities Vehicle & Powertrain Support
- Provide troubleshooting and technical support for development powertrain systems, including hardware, software, controls, and electronic systems.
- Diagnose and resolve vehicle-level issues across multiple subsystems.
Issue Investigation & Resolution
- Follow established troubleshooting procedures and diagnostic workflows where available.
- Apply engineering judgment to identify root causes and develop effective solutions when standard procedures do not exist.
- Collaborate closely with technicians to investigate, test, and resolve technical issues.
- Maintain accurate records of issues, investigations, corrective actions, and outcomes.
- Communicate troubleshooting plans, progress updates, and resolutions to engineers, technicians, and customers.
Engineering Tools & Validation Support
- Utilize Calterm and other engineering tools to download ECM software, calibrations, and support diagnostic activities.
- Support Vehicle Validation activities, including:
- Data collection and analysis
- Engine condition overrides and testing
- Identification, resolution, and documentation of validation issues
- Follow established issue-tracking and documentation processes to ensure traceability and visibility.
Documentation & Process Improvement
- Maintain clear and detailed technical documentation.
- Develop and implement new communication methods, tracking processes, or documentation practices as needed to support project objectives and operational efficiency.
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