Director of Revenue Management

About WatertonWaterton has grown from very humble beginnings with one phone and two desks to the successful, nationally recognized real estate investment and management firm it is today. As Waterton has evolved and grown, one thing has remained constant - the drive to achieve results by exceeding expectations. For 30 years Waterton remains passionate about delivering an incredible Resident Experience, which we believe is made possible by offering an extraordinary experience for our talented associates. We value performance that delivers experiences that exceed expectations, coupled with an unwavering commitment to Investor, Guest, and Resident service excellence. Overall, we are a collection of people who strive daily to “find the good and leave it better”.Job SummaryResponsible for leading all business and technical processes that drive revenue optimization across the Waterton Residential portfolio, including oversight of pricing strategy execution and ancillary rent items. This role ensures alignment between pricing, market positioning, and operational outcomes, while continuously enhancing processes to maximize revenue performance and mitigate risk.How you will contribute to our team:Develop, implement, and continuously refine best practices for revenue management across the multifamily portfolioLead pricing strategy and revenue optimization initiatives, leveraging market intelligence and revenue targets to maximize performance and ensure alignment with each property’s business planServe as the subject matter expert for the REBA Rent pricing model, ensuring effective utilization and consistency across the portfolioOversee unit-level and amenity pricing strategies, conducting ongoing analyses to ensure optimization relative to market conditions and revenue objectivesEvaluate and approve pricing assumptions for new acquisitions through competitive set analysis, underwriting validation, and market research, providing recommendations for Operations and AcquisitionsPartner with Operations to guide pricing execution through regular pricing calls and ongoing collaborationDevelop rent growth projections and assumptions to support budgeting and forecasting processesMonitor key performance indicators, identify trends, and recommend corrective actions to improve portfolio performanceCollaborate with Operations, Asset Management, and Capital teams to optimize pricing strategies related to renovations and value-add initiativesIdentify, diagnose, and resolve pricing and revenue optimization challenges across the portfolioLead training initiatives for community and regional managers on pricing strategy, tools, and best practicesProvide analytical and strategic support to cross-functional teams on revenue management-related initiativesManage and prioritize additional pricing and demand management initiatives as neededAncillary Rent & Risk OptimizationOversee ancillary rent programs to ensure alignment with market standards and portfolio revenue goalsManage vendor relationships tied to pricing and ancillary rent streamsIdentify opportunities to expand and optimize ancillary rent offerings while maintaining competitive positioningAnalyze portfolio-level screening data and delinquency trends to identify patterns and recommend policy adjustments that mitigate financial riskLeadership & CollaborationLead and develop the revenue management team, establishing clear expectations, accountability, and performance standardsFoster strong cross-functional relationships with Operations, Asset Management, and other stakeholdersPromote a culture of collaboration, professionalism, and customer-focused service across all levels of the organizationWhat You’ll Bring- Desired Skills and ExperienceBachelor’s degree, or equivalent work experience5+ years of experience in pricing and revenue management, financial analysis, or related field. Experience in property management preferred.Advanced skill set with revenue management pricing models. Experience with REBA Rent preferred.Advanced skill set with Microsoft Office to include Word, Excel, PowerPoint and OutlookStrong analytical and investigative skills and attention to detailExceptional communication skills and adept at presenting complex ideas and information in a professional, concise and well-organized wayTravel may be required up to 25%At Waterton, we recognize that compensation and benefits are important to our associates. We offer a wide variety of benefits including:Competitive compensation and incentive program participationFull suite of benefits, including Medical, Dental, Life, Disability, and even pet insurance401k + matchGenerous paid time off, volunteer time off, and paid holidaysA commitment to life-long learning through learning plans that include internal and external trainings, as well as consideration for tuition reimbursement.Employee discounts and wellness initiatives, like an onsite gym.Hybrid work environment (based on business or position needs)The typical base salary hiring range for this role is $125,000.00-$150,000.00 per year, plus bonus program participation.The pay range is a base pay only and does not include any additional compensation or bonuses that this position may be eligible for. The pay range is approximate, and the actual pay may vary depending on related work experience, certifications, education, and other job-related factors.Waterton welcomes all.Waterton is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Job SummaryRequisition Number: DIREC Job Category: OperationsSchedule: Full-Time