Crosby Office Manager - Forsyth County

Job Description

Job Description

Crosby Scholars is a 501(c)3, formed in 1992 in Forsyth County, with a purpose to prepare students academically, financially, and personally for successful college admission. Crosby Scholars expanded to Rowan County in 2013 and Iredell County in 2015 to better serve central North Carolina students as an independent affiliate of Goodwill Industries of Northwest NC, Inc. Our programs are available to all public middle and high school students and helps students achieve in and out of the classroom and contribute to the community.

Since 1992, Crosby Scholars has provided career and college exploration, admissions and financial aid workshops, advising services, college campus visits, community service opportunities, cultural experiences, and over $980,000 in scholarships and Last Dollar Grants for college tuition annually, Crosby Scholars now serves more than 11,000 students each year and has assisted over 35,000 Forsyth County students for college and for life.

At Crosby Scholars, we believe that every student who has the desire to go to college should have the opportunity to attend. We want to help students and parents complete college admissions and financial aid successfully so that the doors of opportunity remain open to all students.

To learn more about Crosby Scholars, please visit

Job Summary

The Office Manager collaborates closely with the CEO/President and senior leadership to assist and oversee the daily administrative operations, including reception duties, daily office workflow, maintaining office equipment and supplies, handle and/or prepare correspondence (phone, email and mail), and create a pleasant work environment. Additionally, work with management to facilitate communication and coordination between Crosby Scholars staff and members of the Board of Directors and Committees.

Duties & Responsibilities

• Oversee daily office workflow
• Ensure telephones answered in a timely manner and ensure coverage
• Maintaining office equipment and ordering of program and office supplies
• Prepare letters, reports or presentations as directed
• Handle all correspondence (telephone, email and mail)
• Schedule meetings, appointments and travel arrangements
• Greeting visitors and assist as needed
• Plan office events and activities as needed
• Provide the CEO/President with board support and communications
• Prepare Board agendas, reports and prepare minutes
• Assist other leadership members with Committee support
• Other tasks as assigned.

Educational Requirements

Bachelor’s degree preferred, or a combination of education and experience.

Qualifications

• Three years’ experience in an office and/or administrative setting
• Experience with Microsoft Office Suite; comfortable with emerging technologies
• Bi-lingual preferred
• Ability to work cross-functionally with other team members
• Ability to work with a highly diverse staff, faculty, and student body
• Ability to maintain absolute confidentiality and perform with a high level of integrity
• Excellent customer service skills
• Ability to maintain a high level of accuracy and attention to detail
• Excellent oral and written English communication skills
• Excellent organizational and time management skills

Pre-employment background check and drug-screen are required.