District Retail Program Manager

Overview

Parker and Sons is currently seeking a District Retail Program Manager to join our team comprised of creative and energetic employees, who are dedicated to delivering the best customer service experience every day. Our Retail Program Managers oversee the HVAC retail program partnership with several Home Depot locations throughout the valley. Program Managers are responsible for the daily operations of their assigned locations including the day-to-day success of their staff through training, development, & performance management. Additionally, our managers are responsible for driving partnerships with retail store personnel and management, while building brand and process awareness.

Keeping you comfortable with expert heating, cooling, plumbing and electrical service Since 1974. Parker & Sons has been serving homeowners and businesses for over 50 years and is recognized nationally for being one of the most knowledgeable heating, cooling, plumbing, and air quality contractors in the industry. Serving Maricopa, Pinal, and Gila Counties, Parker & Sons continues after all these years to maintain an A+ rating with the Better Business Bureau and even won the BBB Torch Award For Ethics (Twice!)

What We Offer

• Competitive pay! $75,000 base annual salary plus commission
• + Monthly Car Allowance
• Paid Time Off , 6 Paid Holidays + get paid to have your birthday off!!
• 401k w/ Company match
• Generous benefits package for full time associates including Medical, Dental, Vision, Company-Paid & Voluntary Life Insurance, Disability Insurance, plus more!
• We also offer an Employee Assistance Program covering an array of services available to you 24/7, Legal Services Plan, Identity Theft Protection Plan, and more
• Business casual atmosphere- we wear jeans around the office!

Responsibilities

Essential Duties & Responsibilities

• Oversee approximately 10-12 retail store partnerships
• Maintain communication and partnership with retail store leadership (local, district, and region level) and staff. Navigating store level concerns when needed
• Recruit, hire, train, and manage staff of Appointment Generator's (AG's)
• Walk the retail stores with AG's, training and supporting their development and growth
• Track employee productivity using a variety of methods including regular performance reviews, store visits, and IDP's
• Attend and facilitate required meetings and training with your staff, support teams, and retail leadership
• Compile bi-weekly timecards and commissions for payroll
• Create marketing displays
• Meet and exceed monthly revenue budgets
• Develop program plans to achieve program & project objectives. Identify obstacles and constraints that impact the program and develop appropriate contingency plans

Qualifications

Minimum Qualifications

• Must have reliable transportation
• Must be able to work weekends (will have 2 consecutive weekdays off)
• Must have a cell phone and access to email
• Must have excellent communication skills
• Must have strong organizational skills and ability to use Microsoft Office platforms
• Retail sales experience is helpful, but not required
• Prior trade show or kiosk management experience is a plus, but not required
• Ability to pass a pre-employment background check, driving record, and drug screen
• High School Diploma or equivalent is required

Physical Demands / Work Environment

• Standing for sustained periods of time
• Walking and moving about on foot to speak with customers for long periods of time
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Wrench Group and its affiliates comply with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact the company Human Resources office.

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