Technician

Job Description

Job Description

Who are we?

Cell Tech Inc. is one of the largest service providers for the K-12 sector in the US. Our commitment to innovation drives us to develop cutting-edge solutions that empower our clients. To achieve this, we build and utilize proprietary software focused on automation and user-friendliness. As our company grows, so does our development team!

Job Summary

We are looking for a motivated  Repair Technician to join our team. This is an entry-level position, and freshers are welcome to apply. We provide hands-on training to help you develop practical skills in computer repair, hardware troubleshooting, diagnostics, and device testing.

As a Repair Technician, you will diagnose, troubleshoot, repair, and test laptop and other electronic devices. You will work with hardware and software issues, replace damaged components, complete repair documentation, and ensure devices meet our quality standards before leaving the workshop.

Key Responsibility:

• Diagnose and troubleshoot hardware and software issues in laptop and related devices.
• Troubleshoot operating system errors, software conflicts, and other device issues.
• Perform hardware diagnostics and basic computer troubleshooting.
• Follow established procedures for warranty and non-warranty repairs.
• Test repaired devices to ensure they are functioning properly.
• Perform quality control checks before devices are completed.
• Accurately document repairs, issues identified, parts replaced, and work completed.
• Maintain an organized and safe workstation.
• Work efficiently while maintaining accuracy and repair quality.
• Collaborate with technicians and supervisors to maintain a smooth workflow.

Qualifications:

• Minimum 18 years of age.
• Basic computer skills and ability to perform data entry.
• Interest in computer hardware, electronics, troubleshooting, and repair.
• Ability to follow instructions and established repair procedures.
• Strong attention to detail and willingness to learn.
• Legal authorization to work in the United States.

Preferred Qualifications:

• Previous experience with computer, laptop, Chromebook, or electronics repair is a plus but not required.
• CompTIA A+ or other IT certifications are a plus but not required.

Training & Career Growth:

As an authorized service provider for  Lenovo , eligible employees may complete Lenovo training and certification courses. This is primarily an  in-shop position , allowing technicians to focus on hands-on repair work with limited customer interaction.

Eligible full-time employees may receive:

• Health Insurance – Competitive health insurance options.
• Paid Holidays – Six paid company holidays after successful completion of the 3-month probationary period.
• Paid Time Off (PTO) – Eligible full-time employees receive one week of PTO after completing their first year.
• Training & Certifications – Opportunities to complete manufacturer training and develop technical skills.
• Career Growth – Gain hands-on experience with computer hardware, diagnostics, and device repair.
• Overtime Opportunities – Optional overtime may be available based on customer and business needs.
• Flexible Scheduling – Scheduling flexibility may be available based on workload and business needs.
• In-Shop Work – Work primarily within our repair facility rather than traveling to customer locations.

If you are dependable, eager to learn, and interested in building hands-on computer repair skills, we encourage you to apply and grow your career with Cell Tech Inc.

Location - Williamsburg, VA.