Recruiting & Onboarding Coordinator

Rose's Restaurant Group is seeking creative, passionate, and talented individuals to join our super awesome team. We are in the "making people happy" business, we just happen to serve great food and offer next-level hospitality. We work hard, make people happy, and have fun while we are doing it!

We are seeking a Recruiting & Onboarding Coordinator to support hiring and onboarding across our Michelin starred and James Beard award winning team at Rose's Luxury, Little Pearl, Pineapple and Pearls, and Extra Fancy, our international events company.

Some Things to Know About Us:

Our mission is "To make this the most enjoyable place to work in and the most enjoyable place to dine". This is the reason we are here. This is why we do what we do.

We are big on communication and organization. We believe these are huge keys to success. The better we are able to communicate and organize ourselves, the more success we will have.

We are big on teaching and growth. We work hard to make sure everyone is constantly growing and learning. We want everyone who works with us to become a better cook, barista, chef, manager, guest liaison, and most importantly, leader.

We like having fun. While we take our jobs very seriously, we also do so lightheartedly. In other words, we love to hustle and get better everyday but we also love to do it while laughing and having fun at the same time. (And yes, that is possible).

Position Summary

The Recruiting & Onboarding Coordinator supports Rose's Restaurant Group by helping identify, communicate with, and move qualified candidates through a clear and consistent hiring process for hourly and management roles across the company.

This role owns the administrative flow of recruiting from applicant review through interview scheduling and onboarding handoff, ensuring candidates receive timely communication, managers have the information they need, and new hires are ready to begin work with the proper paperwork, systems, and operational details in place.

The ideal candidate is organized, warm, detail-oriented, comfortable juggling multiple priorities, and able to communicate clearly with candidates, managers, HR, and operations.

Responsibilities Include But Are Not Limited To

Recruiting & Candidate Flow

• Review and organize applicants across Culinary Agents and other recruiting platforms
• Monitor active job postings and applicant pipelines for hourly and management roles
• Identify candidates with relevant experience and flag strong applicants for next steps
• Conduct introductory screening calls using consistent, role-specific questions
• Gather candidate availability, start-date timing, schedule needs, and compensation expectations
• Maintain clear notes on candidate status, qualifications, and next steps
• Move candidates through the appropriate stages of the hiring process in a timely and organized way

Candidate Communication

• Communicate with candidates professionally and warmly throughout the process
• Send outreach messages, follow-ups, scheduling links, and interview confirmations
• Respond to candidate questions or route them to the appropriate person
• Maintain and update standard email and message templates
• Help ensure candidates receive clear and timely communication, especially when they have directly reached out by email or message

Interview Coordination

• Coordinate preliminary calls, manager interviews, final interviews, and skills tests
• Create calendar invitations with all necessary details, including resumes, screening notes, role context, and interview expectations
• Coordinate with shop managers, chefs, and senior leaders to confirm availability and feedback
• Follow up with managers after interviews to collect next steps and keep candidates moving
• Help schedule reference checks, trial shifts, culinary skills tests, and other evaluation steps as needed

Job Posting & Hiring Needs Management

• Help maintain the internal job board and current hiring priority list
• Partner with restaurant leaders to understand current staffing needs
• Audit active job postings to ensure they reflect current hiring priorities
• Update postings with accurate job details, schedule expectations, and pay ranges
• Close or pause postings when roles are filled or no longer active
• Help keep postings tied to actual hiring needs while maintaining organized pipelines where appropriate

Onboarding Coordination

• Support the transition from accepted offer to first day
• Gather required new hire details for HR, including full name, role, rate of pay, FT/PT status, direct supervisor, start date, and referral information if applicable
• Coordinate with HR to ensure onboarding paperwork is sent and completed
• Track onboarding progress and help make sure outstanding items are followed up on
• Coordinate with operations and shop leaders on start-date readiness
• Help confirm that new hires are ready to be scheduled once onboarding is complete

Operational Onboarding Support

• Help coordinate new hire setup items that may include uniforms, system access, calendar access, Slack channels, Google Drive access, email setup, keys/fobs, certifications, or other role-specific needs
• Communicate with the appropriate department owners to make sure onboarding tasks are moving
• Help keep onboarding checklists organized and up to date
• Notify managers and shop leads when a new hire is cleared and ready to begin
• Support transfer and promotion onboarding steps as needed

Documentation & Compliance

• Maintain accurate recruiting notes and candidate records
• Use consistent, factual, business-reason-focused documentation
• Support pay transparency compliance by confirming postings include reasonable pay ranges
• Help maintain organized applicant, resume, and onboarding files
• Follow company process for candidate communication, selection, and documentation
• Escalate unusual or sensitive candidate situations to the appropriate leader before moving forward

Administrative & Systems Support

• Keep recruiting trackers, spreadsheets, Culinary Agents, Trello, Google Drive, and related tools organized
• Support recurring recruiting audits and pipeline reviews
• Create and improve simple systems that make recruiting easier for managers and candidates
• Document best practices for screening calls, interview scheduling, follow-up, skills tests, and onboarding handoffs

Qualifications

• Prior recruiting, HR, restaurant operations, administrative, or hospitality experience preferred
• Excellent written and verbal communication skills
• Highly organized and comfortable tracking many candidates and tasks at once
• Warm, professional, and candidate-friendly communication style
• Strong attention to detail and follow-through
• Comfortable using Google Workspace, Slack, calendar tools, spreadsheets, and applicant tracking platforms
• Able to work collaboratively with managers, chefs, HR, and operations
• Able to handle confidential information with discretion
• Restaurant or hospitality experience strongly preferred

Ideal Candidate

• Enjoys helping people move through a process clearly and kindly
• Can balance urgency with accuracy
• Is comfortable following up without letting things fall through the cracks
• Understands that recruiting is both a people function and an operations function
• Takes pride in clean systems, clear communication, and thoughtful handoffs
• Can represent RRG warmly to candidates while also protecting the team's time and standards

Physical / Schedule Expectations

• Primarily administrative work, with time spent at RRG HQ and occasional visits to restaurant locations
• Must be comfortable working at a computer for extended periods
• Approximately 20 hours per week, with some schedule flexibility for interviews, onboarding needs, or urgent hiring priorities
• Must be able to maintain confidentiality and professionalism in a fast-paced hospitality environment

Rose's Restaurant Group is an Equal Opportunity Employer.