Program Assistant - Adult Workforce

Program Assistant, Adult Workforce (Part-Time, Temp)

Department Overview: Commonpoint’s Adult Workforce consists of employment and support programs serving individuals who are looking to obtain long-term employment. The Hub provides access to career counseling, job placement, occupational training, education, ESOL classes, resources, and support programs for individuals who are motivated to enter the workforce.

The Program Assistant supports our Vocational Training and ESOL teams and assists adult workforce clients in obtaining and retaining competitive employment. Working closely with Employment Coordinators, Vocational Trainers, Job Developers, and ESOL instructors, this role helps connect participants with benefits, resources, and services aligned with their vocational and employment goals.

Duties and Responsibilities:

• Develop strong relationships with clients in order to provide comprehensive case management, goal setting, and other counseling needs to help secure and maintain viable and long-lasting employment.
• Work closely with Intake Coordinators and Managers to recruit, manage attendance, and plan Adult Workforce informational sessions.
• Assist in the recruitment of ESOL students for both of Commonpoints Elmhurst and Bronx locations. Develop a schedule for Best Plus testing, document collection, and other needs assessments.
• Track and measure cohort and training outcomes and mobility: ESOL literacy and language improvement, and consistent attendance, retention, and engagement across all trainings and educational programs.
• Input data entry for Commonpoints internal Salesforce and the Department of Youth and Community Developments (DYCD) Participant Tracking System (PTS) in accordance with case notes, attendance, scheduling, and intake guidelines.
• Staff onsite vocational trainings at Commonpoints various locations.
• Complete comprehensive vocational assessment, and then vocational counseling and referrals to corresponding hard skills training.
• Guide clients through all facets of Benefits, job search, and other adult workforce screenings.
• Assist and track any client job placements, retention, and milestones for our Adult Workforce department.
• Complete basic reporting requirements including, but not limited to, progress notes and client tracking; ensure data entry is completed by deadline dates as assigned.
• Work closely with case management staff to coordinate social services referrals and generate ideas to help clients achieve their education and employment goals.
• Attend trainings and staff meetings, as required.
• Assist with the generation of program reports and proposals for funding as needed.
• Possess strong digital literacy skills including Microsoft Word, Excel and Knowledge of Google applications such as Gmail, Google Voice, Zoom, Calendar usage, etc.

MINIMUM QUALIFICATIONS:

• Bilingual Spanish is highly preferred.
• Bachelors Degree preferred in Social Work, Human Services, Education, Business, Psychology, or related field.
• At least 1-3 years relevant experience in workforce development, recruiting, and human resources preferred.
• Sensitivity towards, and ability to, work with diverse individuals including, but not limited to, immigrants, young adults, single parents, English language learners and other low-income, high-barrier to employment populations.
• Demonstrated experience working in a goal-driven environment to achieve monthly targets.
• Demonstrated experience effectively teaching or facilitating groups and individuals to achieve a desired outcome using up-to-date techniques/methods.
• Experience providing comprehensive assessment and case management services and/or helping others to large caseload desirable.
• Excellent verbal and written communication and strong interpersonal skills required, ability to effectively conduct meetings, trainings, groups preferred.

Locations: Commonpoint Adult Workforce Jack & Shirley Silver Hub (77-17 Queens Boulevard, Elmhurst, NY, 11373), Commonpoint Central Queens (67-09 108th Street, Forest Hills, NY, 11375), and Commonpoint Bronx Hub (1665 Hoe Avenue, Bronx, NY, 10460)
Hours: Monday through Friday or Tuesday through Saturday, depending on program needs. Occasional
evenings as needed.
Compensation: Part-time at $25-30/hr; Max: 19 hours/week

Non-Union Position.

Send resume and cover letter to: Dean Rodgers at Show email .

About Commonpoint:

Commonpoint is a community centric nonprofit, serving diverse audiences through every chapter of life, across the five boroughs and beyond. We offer a rich range of services through our vast network of professionals, social workers, and volunteers, giving people the tools and resources to connect and grow.At every stage and every age, regardless of disability or ability, people can look to Commonpoint to find care during a crisis, access opportunities to grow, and deepen their sense of connection to those around them. From summer camps and job training to food pantries and private pool clubs, Commonpoint is by your side. We are proud of our clients, partners, and team members who lift each other up, building relationships for a lifetime. Because being a part of Commonpoint is investing in a community where everyone is invited and welcome.