Certified Medical Assistant - North Campus

Description


The Richmond Behavioral Health Authority is seeking to hire compassionate and energetic Certified Medical Assistant(s) to join our North Campus . The successful applicant will perform intermediate human support and technical work ensuring the safe and legal ordering, storage and delivery of medications, obtaining and dispensing medications to clients, entering patient appointments in a database, providing backup front desk coverage for Receptionist, and related work as apparent or assigned. Work is performed under the limited supervision of the Program Manager.

Essential Functions

Administers medication to clients in accordance with agency policy and standard medication protocol; documents reasons why prescribed drugs are not administered.

Assist with admissions.

Receives referral and triage referral request for doctors visit.

Coordinates the doctor list for in-person / telehealth visit.

Takes vital signs of clients and observes client to detect response to specified medications.

Completes urinalyses (observing urine samples, testing onsite: breathalyzer, smokalyzer and/or packaging for laboratory.

Ensures that an appropriate level of medical supplies and equipment & Lab Corp supplies are available for use.

Orders medications as required; checks in medications; monitors temperature for refrigerated medications.

Prepares injections for nurses to administer; logs daily medications/injections administered.

Reviews all medical/wellness requests made by clients to ensure that services have been appropriately coordinated.

Performs customer service duties by meeting and greeting clients upon arrival for treatment; admits clients to the unit or facility by taking inventory of belongings; conducts tours and orientation of unit; cleans and maintains bedrooms when required.

Maintains the safety and cleanliness of the unit.

Prepares and maintains clinical documentation in the electronic health record and completes progress notes; completes shift reports in a timely manner.

Corresponds with pharmacies, hospitals, etc.

Informs supervisor of any changes, problems, questions, etc. regarding the medication unit.

Provides coverage for front desk; answers phones as needed.

Schedules appointments for clients; enters appointments for physicians.

Position Requirements

Knowledge, Skills and Abilities

Knowledge of medications, side effects and adverse reactions related to the same as well as techniques related to administering medications. General knowledge of interviewing and supportive counseling techniques; some knowledge of human development and behavior; ability to solve problems within scope of responsibility; ability to analyze facts and exercise sound judgment in arriving at conclusions; ability to communicate complex ideas effectively, orally and in writing; ability to prepare clear and concise reports; ability to establish and maintain effective working relationships with medical personnel, law enforcement, clients, associates and the general public.

Education and Experience

High school diploma or GED. Associates Degree/Diploma preferred. Valid Medical Assistant Certification. At least 1 year working with individuals diagnosed with mental illness, substance use disorders and co-occurring disorders or equivalent combination of education and experience.

Special Requirements

Valid Certification as a Certified Medical Assistant in the State of Virginia Required

CPR/First Aide Certified Preferred.

Valid driver's license in the Commonwealth of Virginia.

Full-Time/Part-Time
Contingent

Open Date
6/3/2026

Close Date

About the Organization
Join the Fearless!


Richmond Behavioral Health Authority (RBHA) is licensed by the Virginia Department of Behavioral Health and Developmental Services and is the statutorily established public entity responsible for providing mental health, intellectual disabilities, substance abuse and prevention services to the citizens of the City of Richmond.

Our Mission:
RBHA promotes health, wellness, and recovery for the people and communities we serve.

Our Vision:
An inclusive, healthy community where individuals are inspired to reach their highest potential.

Our Values:
Equity / Innovation / Quality / Inclusion / Accessibility / Transparency / Compassion / Integrity

Creating Healthy Communities - One Person, One Family, One Community at a time.

RBHA is committed to providing behavioral health services to all Richmond residents regardless of race, color, gender, age, religion, disability, or national origin.

Services are provided directly by RBHA staff and through contracts with private providers in the community. Funding is received through fees from consumers, the Commonwealth of Virginia, the City of Richmond, and local and state grants.

Starting Salary Range
$24.24 per hour

EOE Statement
Richmond Behavioral Health Authority provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This position is currently accepting applications.