Senior Business Systems Analyst - Retail Merchandising Applications

Senior Business Systems Analyst - Retail Merchandising Applications

The role involves analyzing functional and technical requirements, validating complex data flows, and ensuring the accuracy of financial, forecasting, and planning metrics for a system that integrates with SQL Server, Databricks, Azure services, Snowflake, and multiple internal and external web services.

Elicit, analyze, challenge, and refine business requirements while ensuring technical solutions fully align with business objectives. Bridge business stakeholders and development teams, serving as a quality gate from requirement definition through testing and delivery.

Partner with stakeholders to gather, document, and validate functional and non-functional requirements. Facilitate workshops and working sessions to understand business processes, goals, and pain points. Translate business needs into clear, testable, and traceable requirements (user stories, functional specs, process flows).

Proactively identify gaps, inconsistencies, and undefined scenarios, challenge assumptions, edge cases, and business rules constructively. Recommend improvements based on best practices, and ensure requirements are complete before development begins. Collaborate with development teams to ensure shared understanding of requirements.

Review technical designs and implemented solutions for alignment with business expectations. Challenge developers when delivered functionality misses requirements or edge cases. Serve as a quality gate between business expectations and technical delivery. Define, document, and review comprehensive test scenarios and cases based on requirements.

Participate in test planning and execution, including functional testing and UAT. Perform hands-on validation of system functionality; identify, document, and help resolve defects. Act as a trusted advisor to business and technical teams; communicate complex ideas clearly to non-technical audiences. Provide regular updates on requirement status, risks, and gaps, and facilitate cross-functional alignment.

Required Qualifications:

• Business Analyst and QA/testing experience.
• Experience working on projects for retailers / retail companies, specifically merchandising, retail pricing, or supply chain systems.
• Hands-on test case creation, execution, and validation.
• Strong documentation skills (BRDs, FRDs, user stories, test cases).
• Ability to challenge constructively and influence stakeholders at all levels.
• Experience with data-intensive solutions; proficiency with SQL and large data structures.