Benefits and Contributions Processing Associate

Laborers' National Health and Welfare Fund

Benefits and Contributions Processing Associate

Based in Washington, DC
(in-person)

Exempt (y/n): No
Annual Salary Level: $58,000 – $60,000 (based on experience)
Department: Health Office 
Date: May 18, 2026
Location: Washington, DC (in-person) 
Supervisor: Paul Mac Kinnon

To Apply:
Please submit résumé and cover letter to: View email address on unionjobs.com

SUMMARY: The Laborers’ National Health and Welfare Fund is seeking a highly organized and detail-oriented Benefits and Contributions Processing Associate for our fast-paced Fund Office. The ideal candidate will possess excellent communication skills to professionally engage with members, union representatives, and employers. A strong sense of responsibility and meticulous attention to detail are essential for success in this full-time role.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following (other duties may be assigned):

• Assist with phone service to participants/direct calls to appropriate internal contact or external vendor. Maintain phone log. Clear voice mails and print and route faxes as necessary.
• Assist in records organization and maintenance of member files. Create and manage protected health information (PHI) compliant with HIPAA and Fund Office practices.
• Prepare, mail, and collect enrollment and eligibility documentation consistent with HIPAA and Fund Office requirements.
• Perform data entry of member and dependent information into basys system. Check eligibility and work hours.
• Determine accuracy of and post Employer and Employee reports and contributions. Communicate with Employer and Local Union representatives regarding contributions and hours reported.
• Assist in the Funds’ delinquency control program. Calculate principal and interest on payments due and payments made.
• Prepare and scan files, correspondence, posted report forms and other documents as directed.
• Assist in preparing and mailing materials to Participants and Participating Employers including COBRA, Short Term Disability, and Life Insurance documents, consistent with HIPAA and Fund Office requirements.
• Participate in mandatory training on HIPAA and other relevant topics.
• Actively learn and apply Fund plan rules and procedures to all work.
• Perform all other clerical duties as assigned.

MINIMUM QUALIFICATIONS and REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Minimum of two (2) years of office environment experience required (education can be substituted for experience - see Education section below)
• Ability to express self clearly and have a strong aptitude for detail; good logic is a must; ability to speak, interpret and translate Spanish is preferred but not required
• Basic computer and typing skills; proficient in Microsoft and G-Suite software; must become familiar with pension software used for Plan Participants
• Must be dependable and have a strong ability to carry out a variety of tasks, when presented, on a
• timely basis
• Good attendance is critical to success
• Professional and business telephone etiquette
• Must have a high degree of accuracy in performing both supervised and non-supervised tasks

EDUCATION AND/OR EXPERIENCE:

• 2-year college degree is required, or alternatively, 2+ years of office experience can be substituted for the education requirement

BENEFITS

• Competitive salary; Possibility of flexible arrival/departure
• Employer-paid pension and 401(k) match
• Employer-paid health, vision, dental, Rx and life insurance
• Great work/life balance; paid sick and vacation leave
• Education reimbursement

WHEN APPLYING: Be sure to indicate that you saw this information at .