Dispatcher
$22 - $25 per hourSeaside Plumbing
Who We Are
At Seaside Plumbing, we're not just fixing plumbing-we're restoring peace, uplifting lives, and raising the standard of what service in the trades looks like. We believe:- Service should feel human, not transactional
- Customers should feel informed, cared for, and confident
- The right technician in the right home matters
- And a career here can be something you're proud of-not just something you do
This is not a slow-paced, low-pressure role. This is a high-performance coordination role where:
- Urgency matters
- Organization matters
- Communication matters
- Evaluate incoming calls and assign the right technician to each job
- Prioritize urgent calls and adjust schedules in real time
- Communicate clearly with technicians throughout the day
- Keep customers updated on technician arrival and job status
- Ensure accurate job details are relayed to the field
- Reschedule appointments when needed while maintaining customer satisfaction
- Record and track service calls and updates
- Support the team with administrative tasks as needed
- The schedule runs efficiently and stays full
- Technicians are in the right place at the right time
- Customers feel informed and taken care of
- Communication between office and field is clear and consistent
- You stay calm, focused, and organized under pressure
- You take ownership of the day's outcomes
- Training and development
- Building strong communication skills
- Creating a team that supports each other
You'll help drive the success of the entire operation. Compensation & Benefits We believe great people deserve to be taken care of.
- Competitive pay: $22-25/hour
- 100% paid health, dental, and vision (for you AND your family)
- $15,000 company-paid life insurance (with upgrade options)
- 401(k) with 4% match
- Profit sharing
- Paid training
- Paid time off and holidays
- Thrive in a fast-paced, ever-changing environment
- Are highly organized and detail-oriented
- Communicate clearly and confidently
- Enjoy problem-solving and thinking on your feet
- Take pride in supporting both customers and your team
- Struggle with multitasking or prioritization
- Get overwhelmed easily under pressure
- Avoid communication or decision-making
- Prefer slow-paced or repetitive work
- Don't take ownership of outcomes
- Ownership - Take initiative. Own the outcome. Leave it better than you found it.
- Empathy - Lead with humanity, care and understanding.
- Courage - Embrace discomfort. Do the hard things. Growth follows.
- Gratitude - There is always something to be grateful for. Find it. Share it.
- Authenticity - Be your weird self and respect that in others. You shine brighter that way.
- Growth
- Opportunity
- A team that actually cares
- And a role where you play a critical part in daily success
Vacancy posted 4 days ago
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