ServiceNow Developer Senior

Responsibilities for this Position

Location: Any Location / Remote
Full Part/Time: Full time
Job Req: RQ223984

Type of Requisition:
Regular

Clearance Level Must Currently Possess:
None

Clearance Level Must Be Able to Obtain:
None

Public Trust/Other Required:
BI Full 6C (T4)

Job Family:
Software Engineering

Job Qualifications:

Skills:
ServiceNow Platform, Software Development Life Cycle (SDLC), Software Projects
Certifications:
None
Experience:
3 + years of related experience
US Citizenship Required:
Yes

Job Description:

Own the opportunity as a ServiceNow Developer Senior and help ensure the mission is never interrupted. At GDIT, we deliver clarity with our cloud solutions and provide meaningful work. Your work will be an important part of transforming our clients for the modern age and helping them face any obstacle.

At GDIT, people are our differentiator. As a ServiceNow Developer Senior , you will help ensure today is safe and tomorrow is smarter. Our work depends on a ServiceNow Developer Senior joining our team to support integration and development improves to our ServiceNow platform, including broadening its impact through module expansion, platform integration, and automation. The ServiceNow Developer Senior will be an important part of the configuration, development, support, and maintenance of our ServiceNow implementation; they will also work with external development partners and key stakeholders to develop enterprise business solutions for our customers that leverage ITIL processes and best practices.

This role offers an exciting opportunity to engage in challenging, high-impact work while also growing and developing your career in an environment that focuses on people first and foremost.

HOW A SERVICENOW DEVELOPER SENIOR WILL MAKE AN IMPACT

• Design, develop, and deploy integrations between ServiceNow and external systems using REST and SOAP APIs, IntegrationHub, and scripted web services
• Install, configure, and troubleshoot MID Server environments to ensure secure, reliable data flow and connectivity between the ServiceNow platform and on-premise infrastructure
• Manage data imports, transform maps, and scheduled jobs to ensure seamless data synchronization
• Lead the configuration, enhancement, and administration of the ServiceNow Software Asset Management (SAM Pro) module
• Configure SAM features including software normalization, reconciliation, license compliance tracking, and publisher packs
• Integrate discovery tools with ServiceNow and use this data for accurate software license reconciliation and asset lifecycle management
• Design and build user-friendly Service Catalog items, Catalog APIs, Order Guides, and Record Producers to expand self-service capabilities
• Leverage Flow Designer, workflows, and UI components (e.g., Service Portal / Employee Center) to build automated fulfillment processes
• Partners with technical stakeholders, architects, and product owners to shape solution design and platform governance
• Interacts with platform customers and translates their business requirements into actionable development tasks
• Reliably estimates relative work effort for various requests for self/team to enable prioritization
• Prepares and executes unit test cases and test scripts; supports user acceptance testing
• Proactively stays on top of new capabilities in the platform and educates team members and customers on innovations in functionality
• Handles other duties as assigned

WHAT YOU'LL NEED TO SUCCEED:

Education: Technical Training, Certification(s) or Degree

Required Experience: 3+ year(s) of related experience

Required Skills:

• Proficiency developing and deploying integrations with ServiceNow and external systems
• Experience installing and configuring MID Server environments
• Experience configuring and optimizing ServiceNow SAM Pro, software licensing models, and software entitlements
• Experience designing and building Service Catalog items and functionality
• Strong programming proficiency in JavaScript, Glide API, and web services (REST/SOAP)
• Solid understanding of CMDB and ITIL processes
• Strong understanding of SDLC best practices and experience gathering requirements within an Agile/Scrum framework
• Effective communication skills for interacting with customers and stakeholders at all levels
• Ability to explain and present complex concepts to a diverse audience with varying levels of technical knowledge
• Strong analytical and problem-solving skills
• Attention to detail; a high bar for quality results.
• Ability to juggle multiple tasks in parallel with an awareness for evolving prioritization.

Security Clearance Level: Must be able to obtain Public Trust to start

Required Certifications:

• ServiceNow Certified System Administrator

Location: Remote

Security Clearance Level: Must be able to pass a background check to obtain a position of Public Trust.

US Citizenship Required

GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.

Growth: AI-powered career tool that identifies career steps and learning opportunities
Support: An internal mobility team focused on helping you achieve your career goals
Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
Flexibility: Full-flex work week to own your priorities at work and at home
Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY
Explore a career in software development at GDIT and you'll find endless opportunities to grow alongside colleagues who share your dedication to advancing innovation.

#GDITLA

The likely salary range for this position is $97,968 - $132,250. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:
40

Travel Required:
Less than 10%

Telecommuting Options:
Remote

Work Location:
Any Location / Remote

Additional Work Locations:

Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee's date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identity Verification Process:
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work:
We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

Join our Talent Community to stay up to date on our career opportunities and events at
gdit.com/tc .

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

PI285898847

Own the opportunity as a ServiceNow Developer Senior and help ensure the mission is never interrupted. At GDIT, we deliver clarity with our cloud solutions and provide meaningful work. Your work will be an important part of transforming our clients for the modern age and helping them face any obstacle.


At GDIT, people are our differentiator. As a ServiceNow Developer Senior , you will help ensure today is safe and tomorrow is smarter. Our work depends on a ServiceNow Developer Senior joining our team to support integration and development improves to our ServiceNow platform, including broadening its impact through module expansion, platform integration, and automation. The ServiceNow Developer Senior will be an important part of the configuration, development, support, and maintenance of our ServiceNow implementation; they will also work with external development partners and key stakeholders to develop enterprise business solutions for our customers that leverage ITIL processes and best practices.


This role offers an exciting opportunity to engage in challenging, high-impact work while also growing and developing your career in an environment that focuses on people first and foremost.



HOW A SERVICENOW DEVELOPER SENIOR WILL MAKE AN IMPACT

• Design, develop, and deploy integrations between ServiceNow and external systems using REST and SOAP APIs, IntegrationHub, and scripted web services
• Install, configure, and troubleshoot MID Server environments to ensure secure, reliable data flow and connectivity between the ServiceNow platform and on-premise infrastructure
• Manage data imports, transform maps, and scheduled jobs to ensure seamless data synchronization
• Lead the configuration, enhancement, and administration of the ServiceNow Software Asset Management (SAM Pro) module
• Configure SAM features including software normalization, reconciliation, license compliance tracking, and publisher packs
• Integrate discovery tools with ServiceNow and use this data for accurate software license reconciliation and asset lifecycle management
• Design and build user-friendly Service Catalog items, Catalog APIs, Order Guides, and Record Producers to expand self-service capabilities
• Leverage Flow Designer, workflows, and UI components (e.g., Service Portal / Employee Center) to build automated fulfillment processes
• Partners with technical stakeholders, architects, and product owners to shape solution design and platform governance
• Interacts with platform customers and translates their business requirements into actionable development tasks
• Reliably estimates relative work effort for various requests for self/team to enable prioritization
• Prepares and executes unit test cases and test scripts; supports user acceptance testing
• Proactively stays on top of new capabilities in the platform and educates team members and customers on innovations in functionality
• Handles other duties as assigned

WHAT YOU'LL NEED TO SUCCEED:



Education: Technical Training, Certification(s) or Degree



Required Experience: 3+ year(s) of related experience



Required Skills:

• Proficiency developing and deploying integrations with ServiceNow and external systems
• Experience installing and configuring MID Server environments
• Experience configuring and optimizing ServiceNow SAM Pro, software licensing models, and software entitlements
• Experience designing and building Service Catalog items and functionality
• Strong programming proficiency in JavaScript, Glide API, and web services (REST/SOAP)
• Solid understanding of CMDB and ITIL processes
• Strong understanding of SDLC best practices and experience gathering requirements within an Agile/Scrum framework
• Effective communication skills for interacting with customers and stakeholders at all levels
• Ability to explain and present complex concepts to a diverse audience with varying levels of technical knowledge
• Strong analytical and problem-solving skills
• Attention to detail; a high bar for quality results.
• Ability to juggle multiple tasks in parallel with an awareness for evolving prioritization.

Security Clearance Level: Must be able to obtain Public Trust to start



Required Certifications:

• ServiceNow Certified System Administrator

Location: Remote



Security Clearance Level: Must be able to pass a background check to obtain a position of Public Trust.



US Citizenship Required



GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.



Growth: AI-powered career tool that identifies career steps and learning opportunities

Support: An internal mobility team focused on helping you achieve your career goals

Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off

Flexibility: Full-flex work week to own your priorities at work and at home

Community: Award-winning culture of innovation and a military-friendly workplace



OWN YOUR OPPORTUNITY
Explore a career in software development at GDIT and you'll find endless opportunities to grow alongside colleagues who share your dedication to advancing innovation.