SERVICE RECEPTIONIST

Job Description

Job Description

North Trail RV has been a family-owned and operated RV Dealership in Fort Myers, FL for over 40 years. A career with North Trail RV means unwavering support from a tight-knit group of individuals who care deeply about our craft, one another, and the community we share.

As a member of the North Trail family, you will be provided every opportunity to utilize your skills as part of a collaborative culture that encourages innovation and values kindness and respect above all. In addition to competitive wages, we offer health, dental, and vision insurance. We also offer paid time off, life insurance, HSA, and 401K retirement benefits with employer match.

Join us and discover the North Trail difference for yourself!

• North Trail RV is looking for a Service Receptionist to serve as an initial contact for all callers into the organization. The Service Receptionist  answers, screens, and directs calls on multi-line phone system in a courteous and professional manner. The Service  Receptionist also takes messages and/or forwards telephone calls to appropriate employee, voice mail, or pager.

 

Responsibilities:

• Meets and greets all callers; determines their needs and directs them to the appropriate employee/location
• Responds to customers, and employees in a courteous and professional manner.
• Composes and types routine correspondence as required.
• Performs general clerical duties including but not limited to filing, photocopying, faxing, and mailing as required.
• Demonstrates a high level of professionalism in dealing with confidential and sensitive issues.
• Performs other related duties as assigned by management.

 

Requirements:

• 1 to 3 months related experience and/or training; or equivalent combination of education and experience preferred
• Excellent verbal and written communication skills
• Pre-employment screenings including background and drug test
• Professional appearance and demeanor
• Ability to perform diversified clerical functions and basic accounting procedures.
• Ability to work 8 hours shift Monday-Friday and weekends as needed