Guest Experience Lead (GEL)
McDonald's
Description:
McDonald's Works for Me.
I'm going places. I want to have fun, I like to be challenged, and I need a schedule that works for me.
The Job for Me – Get a job that fits your life, inspires your best, and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself.
The Team for Me – Our people want to say YES — to working with energy and purpose, learning new skills, serving delicious food and creating feel-good moments with our guests. Does this sound like you? You'll fit right in.
The Place for Me – From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, high school completion programs, English language courses and valuable job skills.
We are committed to being America's best first job. Let's talk. Make your move.
See a day in the life of a Guest Experience Lead at McDonald's
Requirements:
We believe in letting you do you. If you're looking for a part-time job that supports your full-time ambition, you've come to the right place. And right now we have an awesome opportunity for Guest Experience Leaders to work in our restaurant between the hours of 8am and 8pm. The Guest Experience Leader gets to create feel-good moments everyday with customers by:
•Greeting guests and communicating with them while ordering
•Offering help with using the ordering kiosks
•Offering assistance to those in need of some extra hands
•Checking with them once they have their food to make sure they’re satisfied, or to see if they need anything else
•Ensuring kids receive a kid treat
•Handling any concerns
•Communicating with the restaurant team to provide feedback and recommendations
All you'll need is an outstanding attitude, willingness to learn and grow and the capability to excel in a fast-paced, team environment. We'll teach you the rest. We offer great pay, tremendous benefits and a chance to grow like you wouldn’t believe. Sound good? Give us a try! You must be 16 years of age or older to work as a Guest Experience Leader at corporate owned and operated McDonald's restaurant.
Additional Info:
A job as a Guest Experience Leader at our McDonald’s restaurant gives you the chance to grow your skills and meet great people, while earning some outstanding benefits opportunities along the way. Those include:
• Competitive pay
• Medical, dental and vision coverage
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance up to $2,500 and English classes as a second language
• Discount programs
• Free meals / meal discounts
• Service awards
This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.
By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.
Requsition ID: PDX_MC_3BA4DC17-C5D6-4783-AEC1-ED896D677A54_66581
McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Nothing in this job posting or description should be construed as an offer or guarantee of employment.
- ...maintaining service excellence in a fast-paced, high-volume environment. You will lead shifts, train new hires, count drawers, and ensure guests receive a welcoming, friendly experience. Prior leadership experience is valued but not required; reliability and strong people...SuggestedFlexible hoursShift work
- ...Leader in our Montgomery County, PA store to drive sales and guest experience. You’ll be the go-to in developing and implementing the merchandising... ...floorsets and replenishment meet guest expectations. You’ll lead by example, train and develop staff, monitor KPIs, and partner...SuggestedFull time
- Baskin-Robbins is seeking a Lead Shift Leader to support the General Manager in building a strong team and delivering great guest experiences. You will help develop Shift Leaders and crew while ensuring profitability through top-line sales and adherence to brand standards...SuggestedShift work
- Stand Out For Good, Inc. is seeking a Guest Engagement Assistant Store Leader in King of Prussia, PA to drive exceptional guest experiences on the sales floor and lead a diverse team. The role emphasizes training, coaching, and delivering results in a fast-growing retail...Suggested
- lululemon in King of Prussia, PA is seeking a Guest Experience Lead to ensure a quality in-store experience. You will lead the floor, provide technical product education, and assist in achieving daily sales targets as part of the store leadership team. Responsibilities...SuggestedShift work
- ...Wings in King of Prussia, PA is seeking an Assistant General Manager to lead shifts, managers and front‑of‑house teams while partnering with the General Manager to drive top performance and guest engagement. You’ll focus on guest satisfaction, coach and develop a high‑...Shift work
- ...LUV Car Wash in King of Prussia, PA is seeking a Shift Supervisor to direct guests and vehicles onto the car wash conveyor and discuss membership options. You will oversee opening/closing procedures, supervise daily duties, and maintain a safe, clean environment for customers...Shift work
- ...seeking a Sous Chef to supervise the culinary team during the assigned shift, ensuring quality food preparation and guest satisfaction. The role leads staff development, maintains health standards, and collaborates with management to achieve budget goals. You will oversee...Shift work
- ...to person for developing and implementing the business strategy and leading daily operations. You will train and coach your team into high-performing sellers who deliver an unforgettable guest experience. You will drive sales as a Leader on Duty, maximize fitting room...Full time
- ...Care Dba Jiffy Lube is seeking an Assistant General Manager to lead store operations, drive guest satisfaction, and partner with the GM to grow revenue. This full-time role requires retail management experience, a guest-first mindset, and a path toward career advancement...Full time
- ...North Wales store in Pennsylvania is seeking an Assistant Manager to support the Store Manager in leading the team and delivering a seamless, personalized customer experience. The role focuses on hospitality, community engagement, and achieving store goals, with a strong...Flexible hoursNight shift
- ..., and schedule follow-up appointments. This role emphasizes courteous, accurate front-desk service to create a welcoming patient experience. The FDA is the first and last point of contact, responsible for answering phones and emails, processing forms, and ensuring HIPAA...Full time
- ...Store Manager in daily operations. This role includes driving guest service, supervising sales associates, and maintaining store organization... ...and cleanliness. The ideal candidate has retail management experience, a strong understanding of gaming products, and excellent...
- Merck & Co. in the United States seeks an Associate Director, US Marketing Immunology, PSP Experience & Engagement Lead to shape the end-to-end patient and healthcare provider experience for the Immunology Patient Support Program. You will own branding, content, messaging...
$14.75 - $15.25 per hour
...impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt,...Hourly payFull timeTemporary workLocal areaHome officeFlexible hoursNight shift- ...House Restaurants in King of Prussia, PA seeks a Restaurant Manager to oversee daily operations, lead a high-performing team, and deliver consistently exceptional guest experiences. The role emphasizes culinary standards, service quality, and process discipline in a full-...Casual work
- ...for Store 0444 The Shoppes at English Village in North Wales, PA. You will support the Store Manager, lead a team, and deliver a seamless, personalized shopping experience reflecting our hospitality-driven culture. Key responsibilities include developing a high-performing...
- Buffalo Wild Wings, Inc. in King of Prussia, PA is seeking a Service Manager to oversee takeout operations and guest entry experiences, and to coach team members for efficient service. Ideal candidate has restaurant or bar management experience and knowledge of labor laws...
- ...This role involves managing all salon operations, providing guest services, and leading a team to increase clientele and profitability. The ideal... ...and weekends. Join us to create an exceptional guest experience while fostering a positive work environment. #J-18808-Ljbffr...TraineeshipFlexible hoursAfternoon shift
- ...United States is looking for a Head Teller to join their retail banking team. The ideal candidate will have at least two years of experience in retail banking, with strong skills in cash handling and customer service. Responsibilities include managing transactions and...
- Summerwood Corporation is seeking an Associate Restaurant Manager (ARM) in Willow Grove, PA. The ARM will assist the Restaurant General Manager and provide management coverage during operating hours, directly supervising daily operations with a focus on customer satisfaction...
$14.75 - $15.25 per hour
...Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. \n \n \n \n Job Description: \n... ...Career \n Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt...Hourly payTemporary workLocal areaHome officeFlexible hoursNight shift- ...Mediterranean-inspired cuisine that delights our guests and nourishes communities. With a... ...culinary innovation, and exceptional guest experiences, we are expanding our footprint across... ...values: Generosity First, Always: We lead with kindness. Our best work happens when...Local areaShift work
- POP MART in King of Prussia is seeking a Store Manager to lead all aspects of the business and drive an exceptional customer experience. You will own store operations, sales performance, and team development while promoting POP MART's collectibles and brand values. The...Weekend workAfternoon shift
- POP MART is seeking a Retail Store Manager in King of Prussia to lead daily store operations, drive sales, and manage a high‑performing team. You will own customer experience, visual presentation, inventory control, and staff development to deliver POP MART’s premium retail...
- ...internal teams through inbound communications, scheduling, and essential administrative tasks. You will ensure a positive customer experience by accurately gathering information and maintaining data integrity in the CRM and related databases. The role requires a high...
- ...is seeking an Assistant Store Manager in King of Prussia, PA to lead store operations, drive sales, and foster a high-energy,... ...strong communication and leadership to create an engaging in-store experience. We offer employee discounts, career development, and early wage...
- BJ's Wholesale Club is seeking a Front End Lead to oversee frontline operations in the absence of the Front End Manager. You will coach and develop team members to ensure excellent member service and successful execution of membership programs and initiatives. The role...
- The Men's Wearhouse, LLC in Plymouth Meeting, PA is seeking a Store Lead to partner with the Store Manager in driving sales and delivering a premier customer experience. You will coach a sales team, manage operations on the floor, and ensure brand standards are maintained...
- SEI is seeking a Meeting & Event Planner to lead and execute client, prospect, and employee experiences across in-person, virtual, and hybrid formats. You will partner with stakeholders and vendors from brief to post-event follow‑up, balancing creative design with budget...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Experience Lead (GEL). Be the first to apply!


