Assistant Store Manager

Job Description

Job Description

Location : Stamford, CT
Position Type : Part-Time to Full-Time (3040 hours/week)
Compensation : $20$24 per hour, based on experience

About SoBo l

SoBol is a fast-growing acai bowl and smoothie franchise focused on serving fresh, healthy, and delicious products in a fun, energetic environment. We are seeking a motivated Assistant Store Manager to help lead daily operations, deliver exceptional guest experiences, and support our growing team.

Position Summary

The Assistant Store Manager works closely with the Store Manager to oversee day-to-day operations, coach team members, maintain product quality standards, and ensure an outstanding customer experience. This is a hands-on leadership position ideal for someone who enjoys working with people, leading by example, and helping drive business growth.

Key Responsibilities

Team Leadership:
* Lead shifts and supervise team members during daily operations
* Train, coach, and motivate employees to deliver excellent customer service
* Assist with onboarding and ongoing training of new hires
* Ensure staff follow SoBol operating procedures and brand standards
* Foster a positive, team-oriented work environment

Store Operations:
* Open and close the store according to company procedures
* Ensure smooth execution of daily operations during busy periods
* Maintain cleanliness, organization, and food safety standards
* Monitor product quality and presentation
* Handle customer concerns and resolve issues professionally

Inventory & Food Management:
* Assist with inventory counts and ordering
* Monitor product levels and communicate shortages
* Help minimize food waste and control costs
* Ensure proper food handling and storage procedures are followed

Administrative Responsibilities:
* Assist with scheduling and labor management
* Support cash handling, deposits, and end-of-day reporting
* Help track store performance metrics
* Ensure compliance with health department and franchise requirements

Community & Sales Growth:
* Promote catering opportunities and local marketing initiatives
* Build relationships with local businesses, schools, gyms, and community organizations
* Help drive customer loyalty and repeat business

Qualifications

Required:
* Minimum 1 year of supervisory or management experience in a restaurant, caf, smoothie shop, retail, or quick-service environment
* Strong customer service skills
* Reliable transportation
* Ability to work mornings, evenings, weekends, and holidays as needed
* Ability to stand for extended periods and lift up to 40 pounds

Preferred:
* Previous experience in a smoothie, coffee, juice, or fast-casual concept
* Experience with POS systems and inventory management
* ServSafe certification (or willingness to obtain)

What Success Looks Like

A successful Assistant Store Manager:
* Leads by example and maintains a positive attitude
* Keeps the store running smoothly during busy periods
* Develops and retains strong team members
* Maintains excellent customer satisfaction
* Helps grow sales while controlling costs

If youre energetic, dependable, and passionate about health-focused food and great customer service, wed love to meet you.