Director of Construction

Director of Construction

We are seeking an experienced Director of Construction to lead the overall performance of our construction department in Corpus Christi. This position provides leadership, direction, and accountability to the Project Managers and other construction team members responsible for executing individual projects. The Director of Construction will not directly manage an assigned portfolio of projects. Instead, this leader will ensure the Project Managers consistently deliver profitable, high-quality projects while meeting customer expectations, company standards, and departmental goals.

Benefits

401(k), 401(k) matching, bonus based on performance, company car, dental insurance, health insurance, paid time off, vision insurance.

Key Responsibilities

Department Leadership

• Lead the daily operations and overall performance of the construction department
• Manage, coach, and develop Project Managers and other construction team members
• Establish clear expectations and hold employees accountable for performance
• Ensure Project Managers follow company processes and consistently execute their responsibilities
• Monitor individual and departmental KPIs and address performance concerns promptly
• Conduct regular project, production, and financial review meetings with Project Managers
• Evaluate department capacity, staffing, subcontractor availability, and resource needs
• Partner with the General Manager to establish departmental goals and execute business priorities
• Build a culture centered on accountability, teamwork, customer service, and continuous improvement

Financial and Operational Performance

• Take ownership of the construction department's revenue, gross profit, production, and operational results
• Monitor project financials and department performance through regular reporting and review
• Hold Project Managers accountable for maintaining project budgets, schedules, documentation, and profitability
• Review estimates, supplements, change orders, and project financials as needed to ensure accuracy and protect margins
• Identify underperforming or at risk projects and work with the responsible Project Manager to establish a corrective action plan
• Identify opportunities to improve workflow, efficiency, quality, and financial performance
• Ensure the department has the staffing, subcontractors, and resources needed to support production goals

Project Management Oversight

• Provide oversight and direction to Project Managers throughout the construction lifecycle
• Ensure Project Managers accurately estimate, scope, schedule, and budget each project
• Confirm that Project Managers secure signed contracts, required deposits, and customer approvals before work begins
• Ensure permits are obtained and projects comply with applicable building codes and local requirements
• Monitor project progress, anticipated completion dates, costs, and customer satisfaction
• Ensure Project Managers maintain complete and accurate project documentation
• Review escalated project concerns and guide Project Managers in developing appropriate solutions
• Conduct project reviews, site visits, and walkthroughs as needed to evaluate progress, quality, or performance
• Ensure completed work meets approved plans, specifications, scopes of work, and company quality standards

Subcontractor and Resource Oversight

• Oversee the department's subcontractor and vendor network
• Ensure Project Managers properly identify, evaluate, and manage qualified subcontractors
• Establish expectations for subcontractor pricing, quality, timeliness, professionalism, safety, and documentation
• Monitor subcontractor performance and address recurring concerns
• Support negotiations involving pricing, terms, capacity, or performance issues
• Maintain adequate subcontractor coverage to support current and anticipated production needs

Customer Experience and Quality

• Establish and maintain customer service expectations for the construction department
• Hold Project Managers accountable for providing clear and consistent customer communication
• Support Project Managers with escalated customer concerns when leadership involvement is appropriate
• Ensure warranty claims are assigned, tracked, and resolved promptly
• Monitor project quality and implement improvements when recurring issues are identified
• Promote a customer experience that supports referrals, repeat business, and the company's reputation

Qualifications

• At least five years of construction management or construction operations experience preferred
• Previous experience leading Project Managers and overseeing a construction department, division, or similar operation
• Restoration, reconstruction, insurance repair, or disaster recovery experience is strongly preferred
• Demonstrated experience managing employees, department financials, subcontractor relationships, and operational performance
• Strong understanding of estimating, scoping, supplements, change orders, contracts, permitting, scheduling, and construction project execution
• Proven ability to lead teams, improve performance, and protect project profitability
• Strong leadership, communication, negotiation, and problem-solving skills
• Ability to evaluate multiple projects and competing priorities from a departmental perspective
• Comfortable reviewing financial reports, project performance, and departmental KPIs

The salary listed is dependent upon experience. The compensation structure for this position consists of a base salary along with a bonus. Compensation: $120,000.00 per year.

Picture yourself here fulfilling your potential.

At SERVPRO®, you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.

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