Technical Support Supervisor
Honeywell
Job Description
Job Description
Job Description
As a Technical Support Supervisor here at Honeywell, you will lead and coordinate a team of technical support professionals to ensure timely and effective resolution of customer technical issues. You will oversee the support process, manage escalations, and collaborate with cross-functional teams to enhance customer satisfaction and operational efficiency. You will report directly to our Technical Support Manager and you'll work out of our Salem, OR location on an On-Site work schedule. In this role, you will impact customer experience by driving high-quality technical support services, improving team performance, and ensuring alignment with Honeywell's service standards and business objectives. Responsibilities KEY RESPONSIBILITIES- Lead and manage the technical support team to deliver exceptional customer service and timely resolution of technical issues.
- Oversee the escalation process and ensure effective communication between customers and internal departments such as Engineering, Product Management, and Logistics.
- Develop and implement process improvements to increase efficiency and customer satisfaction within the technical support function.
- Minimum of 2 years of proven experience in leading technical support teams and managing customer technical issues effectively.
- Minimum of 2 years strong knowledge of technical support processes, troubleshooting methodologies, and customer service best practices.
- Minimum of 2 years' experience with support tools and technologies such as CRM systems, ticketing platforms, and knowledge bases and background in SAS.
- Ability to analyze complex technical problems, run reports in case management, and coordinate cross-functional resolution efforts.
- Bachelor's degree in a relevant technical or engineering field.
- Experience in building automation or related industries.
- Strong leadership and team development skills.
- Familiarity with Honeywell products and solutions.
- Experience with ERP systems and data analysis tools.
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Technical Support Supervisor in Marion, OR vacancy
- ...Job Description Job Description Job Description As a Technical Support Supervisor here at Honeywell, you will lead and coordinate a team of technical support professionals to ensure timely and effective resolution of customer technical issues. You will oversee...SuggestedTemporary workFlexible hours
- Benefits: 401(k) 401(k) matching Competitive salary Dental insurance Employee discounts Health insurance Paid time off Training & development Vision insurance About the role The Club Manager will be responsible for the oversight of gym operations to ensure an exceptional...SuggestedFull timeShift workWeekend work
PF Northwest
Albany, OR4 days ago $75k - $83k
...turns one-time HVAC installs into long-term relationships where we support the full equipment lifecycle. This role is the foundation of... ...support, and skills coaching · Develop technicians' technical competency and communication skills · Support after-hours...SuggestedFlexible hoursSantiam Heating & Sheet Metal
Stayton, ORa month ago$21 - $26 per hour
...technologies. Be Part of a Team: Partner with clients and technical specialists to create action plans for solving and preventing... ...Sprague Pest Solutions? At Sprague Pest Solutions, we believe in supporting our team members and offering a fun, engaging work environment...SuggestedHourly payContract workWork at officeFlexible hoursSprague Pest Solutions
Jefferson, OR13 hours ago$40k - $50k
...experience * Recommend AT&T products, devices, and entertainment solutions * Hit sales goals, earn commission, and grow your career * Support store operations and work alongside a motivated team * Build relationships in the local community and represent the AT&T brand...SuggestedFull timeLocal areaAfternoon shiftPrime Communications
Albany, OR5 days ago$16 - $35 per hour
...Hilton is seeking a Front Desk Supervisor to oversee front desk operations and ensure guests receive excellent customer service throughout... ...Desk Supervisor assists with daily front desk operations, supports Front Desk Agents during busy shifts, handles escalated guest...Hourly payFull timeShift workNight shiftAfternoon shiftHilton
Albany, OR2 days ago$1,914 - $2,014 per week
Registered Nurse (RN) | Case Manager Location: Albany, OR Agency: Converdia Health Staffing Pay: $1,914 to $2,014 per week Shift Information: Days - 5 days x 8 hours Contract Duration: 13 Weeks Start Date: ASAP About the Position ConVerdia...Permanent employmentFull timeContract workTemporary workImmediate startShift workConverdia Health Staffing
Albany, OR1 day ago$37 per hour
Administrative assistant / officer position available for Business Development. Full time with Medical Insurance and part-time available. New graduate or experienced candidate, he/she can take responsibility, motivate and energetic to work with passion and implement new...Full timePart timeWork at officeTradeJobsWorkForce
Albany, OR4 days ago$28.35 - $34.73 per hour
...Join our team as a Service Center Supervisor at Lancaster Family Health Center in Salem, OR. We're looking for a supervisor to lead our... ...Duties: Coaches, mentors, and trains direct report staff, and supports staff growth and development Provides continuous...Yakima Valley Farm Workers Clinic
Jefferson, OR1 hour ago$69k
...Flexible scheduling within a career-focused structure Advancement and recognition opportunities with promotion from within Supportive and collaborative virtual team environment Qualities We Value Willingness to learn and be coached through structured...Remote workWork from homeFlexible hoursHMG Careers
Aumsville, OR11 days ago$21.35 - $23.85 per hour
...Valley Chiropractic Allied Health Sciences is a patient-centered chiropractic clinic committed to providing high-quality care in a supportive, organized, and professional environment. We believe that exceptional patient care begins with a strong, collaborative team and...Hourly payPart timeWork at officeShift workWeekday workMid-Valley Chiropractic Allied Health Sciences
Albany, OR4 days ago$46k - $50k
Benefits: ~401(k) ~401(k) matching ~ Competitive salary ~ Dental insurance ~ Employee discounts ~ Health insurance ~ Paid time off ~ Training & development ~ Vision insurance Who we are Planet Fitness is the brand of choice in the health and fitness...Full timeCasual workLocal areaFlexible hoursShift workWeekend work$35 - $46 per hour
...Sharing: Be a part of our success and share in the profits. Supportive Team Environment: Collaborate with a positive work team on a... ...pipe installation ~ Ability to follow blueprints and technical instructions ~ Physical ability to lift and carry 50 lbs....Hourly payRelocation packageMonday to FridayFlexible hoursPace Heating & Air
Albany, ORa month ago- ...HARDY INDUSTRIES is looking for skilled technicians in Albany, Oregon, to support a growing national client base. This hands-on role goes beyond typical helpdesk tasks, including OS installations, structured cabling, and telecom work. Candidates should have at least one...Flexible hours
Hardy Industries Inc
Albany, OR13 hours ago $30 - $35 per hour
...work schedule to give you the work/life balance that fits your family and you! Family and 'team' working atmosphere Great technical support (never feel like you are left out on your own to solve problems) Latest tool technology Carrier Factory-authorized...Hourly payMonday to FridayFlexible hoursPace Heating & Air
Albany, ORa month ago- ...Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing... ...a 66‑block. Job Responsibilities Perform a wide range of technical tasks including: OS installations, hardware diagnostics, and software...Hourly payFor contractorsImmediate startFlexible hours
Hardy Industries Inc
Albany, OR4 days ago - Are you looking for a part-time job that allows you the flexibility to set a schedule that works with your busy life and has unlimited earnings potential? Then join RDSolutions growing and diverse Field Representative Team! We are seeking individuals to join our team...Part timeWork at officeFlexible hoursShift work
RetailData
Albany, OR13 hours ago - ...Maintain daily sales and production records as prescribed by upper management Review and evaluate service sales performance Staff technical teams relative to production requirements Remain current on new products and changes to existing products Maintain department finances...Temporary work
Jackson Automotive Group
Albany, OR1 day ago - Jackson Automotive Group is seeking a Service Manager for our franchise automotive dealership. You will lead the service team, drive customer satisfaction, and manage day-to-day operations to meet dealership objectives. The role requires an associate's degree or equivalent...
Jackson Automotive Group
Albany, OR19 hours ago $129.44k - $142.92k
...Director of Special Programs, the Health Services Coordinator supports the development and implementation of systems that promote the... ...with district leaders, school administrators, the School Nurse Supervisor, nursing staff, the FACT Program, families, and community...Contract workPart timeGreater Albany Public School District 8J
Albany, OR2 days ago$45k
...services Follow Riverside’s proven sales methods to negotiate and close new deals Check in with National Sales Managers for support in closing new accounts and to receive additional training Follow up with leads and move them thru the sales funnel Attend ongoing...Daily paidLocal areaImmediate startRemote workWork from homeRiverside Payments
Albany, OR2 days ago$20 - $22 per hour
...Cook Supervisor Job Reference Number: 40444 Employment Type: Part-Time , Onsite Segment: Corrections Brand: Summit... ...from people of all backgrounds and abilities. We take pride in supporting the development of our employees and their skills at all levels...Hourly payPart timeWork at officeSummit
Albany, OR4 days ago$100k
...monthly bonuses; Our top performers make well over a 6-figure income. To ensure your success, you will have a dedicated sales manager & support team, continued results-driven training, WHAT THE COMPENSATION PACKAGE OFFERS: UNCAPPED EARNING POTENTIAL AGGRESSIVE...Local areaSlice Merchant Services
Albany, OR5 days ago- Position Summary The Manager in training (MIT) provides additional management coverage of operating hours and direct supervision of operations to a Taco Bell unit. Like the Restaurant General Manager, they are accountable for the organized, efficient, and profitable operation...All shiftsFlexible hoursShift work
Anchor Point Management Group
Albany, OR3 days ago $16.55 - $17.05 per hour
...experience while promoting loyalty programs Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for... ...situations Team player, working effectively with peers and supervisors Able to train others 1 year retail and 6 months of leadership...Hourly payTemporary workLocal areaHome officeFlexible hoursNight shiftPVH (Tommy Hilfiger/Calvin Klein)
Albany, OR13 hours ago- ...Account Manager The Account Manager coordinates and supports order management for, and ensures on-time delivery of, quality parts... ...information, both paper and electronic form. Continuously enhance technical knowledge of products and customer base. Recommend...Temporary workWork experience placement
Precinmac
Albany, OR3 days ago - ...Job Summary We are looking for a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. This role focuses on assisting customers with travel-related questions, coordinating details, and maintaining clear communication...Full timePart timeRemote workFlexible hours
Enchanted Horizons Travel
Albany, OR13 hours ago - Abby in Albany, OR is looking for a Crewleader to oversee restaurant operations and manage crews during various shifts. The position requires hands-on training and supervision to ensure excellent service quality and cleanliness while assisting management, especially during...Shift work
Abby Services Inc
Albany, OR3 days ago $140k - $167k
...on the client account; identifies any potential issues on each engagement and recommends solutions Demonstrates proficiency in technical skills, work quality, and application of professional and Firm standards including those skills necessary for advising clients...Work at officeLocal areaWork from homeNight shiftSingerLewak
Albany, OR3 days ago- To eat. To laugh. To share. That's why people come to Pizza Hut. It's the calling of our Restaurant General Managers to make them feel like family with smiles, teamwork and dedication. If you're an experienced restaurant or retail manager, think about a career with Pizza...
Pizza Hut
Albany, OR13 hours ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Technical Support Supervisor. Be the first to apply!
