Office Assistant

Office Assistant

As an Office Assistant at Edgewood Castle Hills, you will be the welcoming face of our community while helping keep daily operations running smoothly. From greeting visitors and coordinating appointments to conducting tours and supporting healthcare-related administrative tasks, you'll play an important role in creating a positive experience for residents, families, and team members.

This position is cross-trained in multiple areas and offers a Monday-Friday schedule from 10:00 a.m. to 6:00 p.m., with flexibility to assist in other shifts as needed.

Benefits include access to your paycheck early, paid time off beginning day one, health, vision, dental, and HSA plans, and a 401K plan with employer contribution. Benefits vary by employment status.

Responsibilities:

• Serve as the first point of contact by welcoming residents, families, visitors, and vendors
• Manage reception duties, including answering phones and directing inquiries
• Coordinate and maintain appointment schedules for residents and community needs
• Provide community tours for prospective residents and families
• Assist with healthcare-related administrative tasks and maintain accurate records
• Support multiple departments through cross-training and collaboration
• Follow HIPAA guidelines and all other Edgewood policies and procedures
• Provide coverage and support for additional shifts as needed

Qualifications:

• Prior office, reception, or healthcare administrative experience is strongly preferred
• Knowledge of healthcare settings or medical terminology is a plus
• Strong organizational and scheduling skills
• Excellent communication and customer service abilities
• Ability to multitask and adapt in a fast-paced environment
• Willingness to learn new skills and become cross-trained in multiple areas
• Passion for serving older adults and supporting a positive resident experience

About Edgewood:

Edgewood Healthcare's mission is to provide precision senior housing and healthcare services. Based on our commitment to standards of excellence and our core cultural values, we will achieve the best possible outcomes in terms of quality and value for our customers. At Edgewood Healthcare, we invest in staff to maintain our vision, mission, and values. If you really want to make an impact in people's lives – this is the job for you!

Edgewood, Castle Hills is a 63-bed Assisted Living community.

Edgewood Healthcare has been providing outstanding care and services for seniors since 1992. We offer senior living solutions in more than 60 beautiful communities across seven states in the Midwest.

At Edgewood, vaccinations are a choice.

Edgewood offers of employment are contingent upon passing a background check and drug screen.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.