Medical Receptionist-Walk In Clinic

Job Description

Job Description

Location: Dillon / Summit County, CO
Job Type: Full-Time Seasonal (December – April, with potential to transition to a permanent role based on clinic staffing needs)
Compensation: $22.00 – $25.00 per hour (commensurate with experience)

About Us

We are a fast-paced, community-focused walk-in clinic located in Dillon, right in the heart of Summit County. Our team is dedicated to delivering prompt, compassionate, and high-quality healthcare to both local residents and mountain visitors. Because we operate in a premier ski resort community, our clinic experiences high seasonal patient volume from December through April—making every day engaging and fast-moving.

Position Overview

We are looking for a welcoming, organized, and detail-oriented Medical Receptionist to be the first point of contact for our patients. This is a full-time seasonal position running from December through April , with a possibility of transitioning into a permanent role depending on spring/summer staffing needs.

In this role, you will set the tone for the patient experience by managing front-desk operations with warmth, efficiency, and accuracy. If you thrive in high-energy environments and genuinely enjoy helping people—even on the busiest powder days—we want to hear from you.

• Patient Check-In & Registration: Greet walk-in and scheduled patients warmly, verify demographics, accurately enter insurance information into the EMR system, and ensure all intake paperwork is complete.
• Financial Collections: Verify insurance eligibility and accurately calculate and collect copays, coinsurance, deductibles, and self-pay balances at the time of service.
• Communications Management: Answer multi-line phones promptly and courteously, triage non-clinical inquiries, manage clinic emails, and relay messages accurately to clinical staff.
• Front-Desk Operations: Maintain a clean, organized, and calming lobby environment, manage patient flow during peak ski-season surges, and assist with general administrative tasks as needed.
• Compliance & Confidentiality: Uphold strict patient confidentiality in accordance with HIPAA regulations and clinic policies.

Qualifications & Skills

• Customer Service: Exceptional interpersonal skills with the ability to remain patient, empathetic, and composed with distressed or injured patients during high-volume periods.
• Attention to Detail: High level of accuracy when entering insurance data, verifying IDs, and processing financial transactions.
• Adaptability: Ability to multitask, prioritize, and pivot quickly in a busy walk-in environment.
• Communication: Clear, professional verbal and written communication skills for phone and email correspondence.
• Experience: Previous experience as a medical receptionist, front-desk coordinator, or in a high-volume customer service/hospitality role preferred. Familiarity with Electronic Medical Records (EMR) and medical insurance terminology is a strong plus.
• Availability: Reliable transportation in winter mountain conditions and flexibility to work weekends during the peak winter season.