Volunteer Coordinator

Volunteer Coordinator

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.

The Volunteer Coordinator is responsible for coordination, supervision and training of volunteers in order to maintain hospital-wide volunteer support for multiple care sites. These areas include but are not limited to: Greeting & Wayfinding, Lobby Tidiness, Mail and Flower distribution, Surgical Services Support, Imaging Support, Emergency department Support, Women's Health & Inpatient Unit Support. The Volunteer Coordinator will make sure related supplies are ordered, maintain volunteer schedules, manage annual compliance education and vaccine requirements. The volunteer coordinator will conduct volunteer program interviews and orientations for our Portfolio Locations.

Responsibilities And Duties:

1. Abides by HIPAA regulations, which help protect the privacy, security and confidentiality of patient health information. 2. Coordinates, schedules and assigns all service volunteers including Information Desk if applicable e according to need/priority to maintain proper flow of services. Organizes and maintains master schedule of volunteers. 3. Receives/screens visitors and telephone calls for the offices of Volunteers Services and Pastoral Care, and responds to general inquiries. 4. Develop relationships with department staff where volunteers will be assigned. 5. Assists in the training of service volunteers. 6. Reviews volunteer applications, performs reference checks, interviews volunteer applicants and schedules orientation for all new service volunteers. 7. Orders supplies within budget; sets up volunteer orientation, schedules rooms, manages catering requests. 8. Visits ill volunteers in hospital and attend funerals when appropriate. 9. Maintains/updates the volunteers database, provides reporting. Maintains all department personnel files are current and meet Joint Commission requirements. 10. Responsible for producing the Volunteer newsletter 1 1. Maintains the volunteer database and creates reports as requested. 12. Functions as the Health Stream Administrator for Volunteer Services and Pastoral Support and completes the bi-weekly payroll for Volunteer Services. 13. Prepares, updates and distributes the on-call chaplain schedule to chaplains and hospital staff. 14. Manages volunteer files and ensures they meet Joint Commission standards. 15. Maintains the clergy visitation database. 16. Maintains the log of ethics cases in the OhioHealth Ethics Case Summary System. 17. Performs various clerical and support duties for Volunteer Services and Pastoral Support, using computer software as appropriate, including: creating, updating, proofing, copying, editing, maintaining and filing of information and records, monthly reports, memos, letters, and other correspondence. Maintains records related to attendance, payroll, purchase orders, etc. Coordinates meetings, provides administrative support and assists in maintaining calendars for Manager/Director Volunteers Services and Pastoral Care. 18. Other duties as assigned. As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties. The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time

Minimum Qualifications:

High School or GED (Required)

Equal Employment Opportunity

OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment