Patient Access Director
Engage Partners Inc.
Director, Patient Access & Financial Clearance
Onsite position near Queens, NY
Do not wait to apply after reading this description a high application volume is expected for this opportunity.
Seeking an experienced Revenue Cycle leader to provide strategic and operational leadership for Patient Access and Financial Clearance across a hospital health system. This transformation-focused role will build and standardize front-end Revenue Cycle operations, strengthen accountability and performance, improve the patient experience, and support revenue integrity.
Key responsibilities include:
- Lead Patient Access and Financial Clearance functions, including registration, eligibility/benefits, authorizations, financial clearance, patient estimates, point-of-service collections, and registration quality.
- Build standardized workflows, operating procedures, controls, performance expectations, and accountability structures.
- Lead and develop managers, supervisors, and staff while driving measurable operational results.
- Establish enterprise-wide authorization governance and financial clearance standards.
- Develop KPIs and use operational and financial data to identify trends, improve performance, and reduce front-end denials.
- Partner with IT, Finance, clinical and operational leadership, Managed Care, HIM, Revenue Integrity, and Patient Financial Services to improve workflows and resolve barriers.
- Serve as the Revenue Cycle business owner for Patient Access and Financial Clearance workflow design and optimization related to MEDITECH Expanse , including requirements, testing, validation, adoption, and operational readiness.
- Lead workflow redesign, technology implementation, and organizational change while maintaining strong day-to-day operations.
Qualifications:
- Bachelor's degree in Healthcare Administration, Business, HIM, Public Health, or related field; Master's preferred.
- Hospital Revenue Cycle experience required; ambulatory experience preferred.
- 7+ years of progressive healthcare Revenue Cycle or Patient Access experience, with significant hospital experience.
- 5+ years of leadership experience overseeing managers, supervisors, or complex teams.
- Demonstrated success transforming or redesigning Patient Access or Financial Clearance operations.
- Strong knowledge of registration, eligibility, authorization, financial clearance, estimates, POS collections, and denial prevention.
- Strong leadership, change management, data analysis, and cross-functional collaboration skills.
- CHAM, CRCR, or related certification preferred. xhyhwjd
- MEDITECH and/or MEDITECH Expanse experience strongly preferred.
Vacancy posted 13 days ago
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