Field Service Technician

Field Service Technician# Field Service TechnicianBobcat of Albuquerque - Albuquerque, NM 87107## OverviewSalary Range$30.00 - $38.00 HourlyPosition TypeFull TimeJob ShiftDayCategoryInstallation - Maint - Repair## DescriptionThis position performs service activities at job sites and customer locations for customer and/or sales and rental fleet equipment.**Duties and Responsibilities*** Maintain a safe working environment and observe all safety procedures, laws, policies, and rules.* Communicate with internal and external customers in a manner that promotes a positive relationship.* Travel to and from customer sites to perform maintenance and repairs on equipment in the field.* Analyze and diagnose equipment malfunctions.* Repair, replace or rebuild engines, fuel systems, final drives, hydraulic components including pumps, motors, valves, and all related components, electrical systems.* Write service reports that accurately document diagnosis and repairs performed.* Possess basic computer knowledge and ability to use service software required in position.* Prepare required documentation including work orders, parts lists, and timecards in an accurate and timely manner.* Ensure assigned company vehicle maintains a clean professional appearance and is in proper working order.* Operate company vehicle as needed.* Perform assigned tasks in a timely, accurate, and efficient manner.* Follow manufacturer and company service guidelines and procedures to ensure quality work and to preserve and document component failure information for accurate failure analysis.* Project a positive professional image with customers.* Communicate with customers; keep customers informed on status of work.* Develop and maintain a strong customer service relationship with all customer contacts.* Maintain punctual, regular, and predictable attendance.* Exemplify the Total Equipment Core Values: Teamwork, Excellence, Passion, Integrity, and Customer First.## Qualifications**Required Skills and Abilities*** Diesel and Hydraulic Repair Experience and Related Certifications.* Compact Construction Equipment Repair Experience.* Able to Operate Machinery.* Knowledge of industry-related safety regulations.* Able to take instruction and work well with others.* Able to work with minimal supervision.**Education and Experience*** Associates Degree from a fully accredited college or technical/vocational school in Diesel Technology or other closely related field.* Minimum of 6 years of directly related experience in compact equipment repair, preferably in a heavy industrial environment or an equivalent combination of education and work experience.* Maintain a valid driver’s license with a satisfactory driving record.**Physical Requirements*** Must be able to bend, stretch, kneel, stand, lie, and squat to perform repairs and inspections.* Must be able to lift and pull 50lbs regularly and up to 100lbs occasionally.* Manual dexterity and physical strength necessary to operate tools or make adjustments and repairs.* Must have visual acuity to inspect equipment and identify defects.* Must be able to hear well enough to test sounds and identify functioning level of equipment.* Must be able to work safely in a noisy area with many odors present.* Must be able to perform the physical duties of the job.* Must be able to traverse the various terrain of the grounds and facilities. #J-18808-Ljbffr