Assistant Community Manager

Assistant Community Manager

Roundhouse is hiring an Assistant Community Manager at Second + Second Apartments. You'll work alongside the Community Manager on leasing, rent collection, resident relations, and financial reporting, and build the skills to run a property of your own. The role includes a zero-cost employee medical plan, a 401(k) match, and an employee housing discount.

You keep the details straight: accounts current, residents heard, move-ins seamless. If you want to learn multifamily property management end to end and grow into leadership, we want to meet you.

What you'll own:

• Welcome prospects, answer questions, give tours, and verify eligibility as their first point of contact
• Close leases and hit community goals for occupancy, renewals, and turn times, with a rental closing ratio of at least 35%
• Process applications, renewals, notices to vacate, move-ins and move-outs, transfers, roommate changes, and service requests
• Coordinate move-ins and move-outs, including inspections, documentation, and deposit accounting
• Build strong resident relations by addressing concerns and driving retention
• Manage resident communication channels and keep CRM, resident, and vendor records accurate
• Complete monthly market surveys, track local trends, and recommend competitive pricing to the Community Manager
• Assist with invoices, occupancy and delinquency tracking, and monthly and annual financial reporting
• Keep resident files and CRM records accurate
• Drive community goals for occupancy, renewals, turn times, and a rental closing ratio of at least 35%
• Support marketing initiatives and flag local outreach opportunities
• Help plan and host resident events
• Follow Fair Housing laws, safety procedures, and company policy

What you bring:

• High school diploma or GED
• 1+ years of leasing or assistant property management experience, ideally within a luxury urban development
• Strong numerical aptitude for balancing financial accounts, customer-centric hospitality skills, and the physical capacity to walk a large multi-floor building for inspections.
• Proficiency in core property management platforms like Yardi Voyager, RentCafe, Appwork, or similar CRM tools.
• Proficiency in Microsoft Office (Excel, Word, Outlook, Teams, PowerPoint)
• Working knowledge of property management laws and regulations
• A real customer-service mindset and strong communication skills
• A desire to lead, on your team and in your community

A leg up if you have:

• 2+ years of sales or leasing experience

Pay and benefits:

• $25-$28 per hour, based on experience, skills, and qualifications
• Medical (including a zero-cost employee plan), dental, and vision
• 401(k) with employer match
• Paid time off plus 9 paid holidays
• Paid maternity and parental leave
• Employee housing discount and cell phone stipend
• Company-paid life insurance, plus short- and long-term disability options
• Mental wellness program and Perks at Work discounts
• Professional development support, peer recognition, and years-of-service awards

About Roundhouse:

Our mission is putting humanity into housing. Since 2008 we've grown into a developer and manager of diverse real estate across four states, with more than 10,000 multifamily units and over $2B in assets under management. We got here by challenging the status quo, building communities people are proud to call home, and developing people who want to lead.

Our culture:

One Team: We put people first, work with humility, and celebrate wins together.

Self-Starter: We take initiative, own outcomes, and push ideas forward with energy and purpose.

Forward Thinker: We stay curious, embrace change, and explore better ways to serve our residents and partners.

Commitment to Excellence: We set high standards, double-check details, and take pride in doing the work right.

Ready to grow into your next role?

If you want to master the business of property management and join a team that looks out for each other, apply today.

Roundhouse is an equal-opportunity employer and welcomes candidates from all backgrounds and experiences to apply.