Business Office Manager

BUSINESS OFFICE MANAGER

Job Description:

The primary responsibility of a Business Office Manager is to organize, develop, and maintain business office systems. They communicate with residents and their families regarding the financial aspects of their care- while also managing the administrative and monthly billing responsibilities essential to the overall success of the business office functionality.

Essential Job Duties :

• Maintain an accurate daily census and correct census information.
• Upload and maintain resident financial files including all required documentation necessary for billing and resident account management.
• Verify insurance benefits and maintain complete and accurate coverage information.
• Track PASRR submissions for all admissions and maintain required documentation.
• Process mail, payer correspondence, notices, denials, and other financial communications.
• Complete and maintain state required Medicaid forms.
• Maintain resident trust activity, including but not limited to deposits, disbursements, bank statements, allocating interest, and account balances.
• Complete Medicaid billing including submission of claims, and any necessary follow-up for denied/adjusted claims.
• Track and log status of Medicaid Pending applications, assist with gathering information needed to process applications and follow to completion.
• Complete Private, Medicare, VA, and Private Insurance billing and log applicable information.
• Accept payments and provide receipts for residents or their representatives.
• Manage collections by keeping accounts and payer information accurate and document collection efforts.
• Perform other business office duties as assigned.

Qualifications & Education:

• One (1) or more years of business school or college, including bookkeeping or accounting courses.
• Previous experience with Medicare/Medicaid billing highly preferred.
• Previous experience in business office functions highly preferred.
• Ability to pass a criminal background check.
• Basic computer skills, including Microsoft Office.

Physical Requirements:

• Ability to stand, walk, and move continuously throughout the shift.
• Must be able to lift, push, pull, and carry up to 50 pounds.
• Must also be able to lift, push, pull and carry 20 pounds with 1 hand.
• Frequent bending, reaching, stretching, and repetitive movements.

Please note that all candidates must be able to perform the full range of job functions as outlined in this description to be considered for this position. If you require an accommodation during the application or interview process, or to perform the essential functions of the position, please contact Human Resources.