Office Administrative Assistant

Job Description

Job Description

Odyssey Contracting was founded to bridge the long-standing communication gap in construction through radical transparency and elite service. As an Administrative Assistant on our team, you will serve as the operational backbone—ensuring our team, leadership, and clients experience absolute clarity from day one. You will act as a primary brand ambassador, directly managing incoming lead inquiries to qualify potential projects and book estimates, while driving seamless office operations behind the scenes. If you thrive on precision, proactive follow-through, and exceptional client rapport, you will directly power our growth.

Key Responsibilities

Lead Intake & Scheduling

• Promptly respond to incoming leads requesting project estimates, delivering an elite customer experience from the first interaction.

• Qualify prospective clients according to company criteria to ensure project alignment.

• Schedule estimate appointments on team calendars with precision, setting clear expectations with clients and sales representatives.

Communication & Office Coordination

• Serve as the first line of radical transparency by managing and routing calls, messages, and client inquiries promptly.

• Maintain calendars, organize high-level meetings, and document accurate meeting minutes.

• Draft, distribute, and archive clear, professional emails, memos, correspondence, and leadership reports.

• Maintain an organized filing system and continuously update standard office procedures.

Requirements: 

• High school diploma or GED required; Associate degree or specialized administrative training preferred.

• Proven experience as an Administrative Assistant, Lead Intake Specialist, or in a similar high-accountability client service role.

• Strong written and verbal communication skills with a friendly, professional demeanor on the phone.

• High tech literacy, with proficiency in Microsoft Office Suite (Word, Outlook, PowerPoint) and familiarity with platforms like AccuLynx and QuickBooks.

• Exceptional organizational skills, sharp time management, and the ability to prioritize tasks with meticulous attention to detail.