Medical Receptionist

Job Description

Job Description

We are looking for a detail-oriented Medical Receptionist to support daily front-desk operations for a busy healthcare setting. This long-term contract position is ideal for someone who enjoys creating a welcoming patient experience while managing scheduling, registration, and administrative coordination. The person in this role will serve as an important point of contact for patients, helping keep office workflows organized and efficient.

Responsibilities:
• Welcome patients and visitors warmly, manage front-desk interactions, and provide courteous assistance throughout the check-in process.
• Coordinate appointment calendars by scheduling, confirming, rescheduling, and canceling patient visits as needed.
• Gather and verify patient information during registration to help maintain accurate records and smooth office operations.
• Answer incoming calls, respond to routine inquiries, and direct messages or concerns to the appropriate clinical or administrative staff.
• Support daily medical office administration by handling general reception tasks, documentation, and patient-facing communication.
• Monitor waiting area flow and communicate updates to patients to help maintain an organized and efficient environment.
• Assist with front-office procedures related to patient intake and other administrative processes in accordance with office guidelines.• Previous experience working in a medical reception, healthcare front office, or similar patient-facing administrative role.
• Demonstrated ability to manage patient scheduling and coordinate appointments accurately in a fast-paced setting.
• Familiarity with patient check-in procedures and routine reception responsibilities within a medical office.
• Working knowledge of basic medical terminology used in everyday front-desk communication.
• Strong verbal communication and interpersonal skills with a detail-oriented and compassionate approach to patient service.
• Solid organizational skills with attention to detail and the ability to handle multiple tasks efficiently.
• Proficiency with standard office systems and confidence in learning workplace tools and administrative processes.