BUSINESS SYSTEMS ANALYST I

For assistance, contact the State of New Hampshire - Division of Personnel Monday through Friday 8:00 AM - 4:00 PM EST View phone number on click.appcast.io or View email address on click.appcast.io BUSINESS SYSTEMS ANALYST I (Job ID: 53534) State of New Hampshire Department of Transportation Bureau of Asset Management Performance Strategies 7 Hazen Drive / Concord, NH Position#21651 $31.33/hour - $42.60/hour SUMMARY To manage, coordinate, and administer assigned reporting projects and multi‑divisional projects, to include identification and assignment of tasks to project resources, and to lead the planning and development of all project deliverables. To manage projects following industry standards for the complete life cycle project phases: initiation, planning, execution, and closeout. To seek opportunities for process and systems improvement on an ongoing basis. YOUR EXPERIENCE COUNTS Each additional year of approved formal education may be substituted for one year of required work experience and/or each additional year of approved work experience may be substituted for one year of required formal education. MINIMUM QUALIFICATIONS Education/Experience: Bachelor's degree and 5 years of experience OR equivalent combination of 9 years of education and experience after completion of high school. Education and experience must be in business administration, management information systems (MIS), information systems, computer science, data analytics, information technology, engineering, public administration, or related filed. License/Certification: Valid driver’s license Other Requirements: None Trainee Option: Not applicable PREFERRED QUALIFICATIONS Successful applicant will have working knowledge of Personal Computers, desktop productivity tools, project management software with experience using System Development Life Cycle methodologies, experience with Oracle SQL and PL/SQL. Oracle Discoverer product knowledge. Knowledge of Oracle BI Publisher products and other enterprise reporting tools. Knowledge in handling relational databases. AFTER‑HIRE REQUIREMENTS None CAREER ADVANCEMENT OPPORTUNITIES In-Band Advancement Available: No Broad Group Level Advancement Available: No RESPONSIBILITIES Analyzes business and technical requirements to define project scope, identify system needs, and determine the resources necessary to implement solutions that support agency objectives, business processes, operating procedures, and strategic initiatives. Collaborates with business stakeholders, subject matter experts, and technical teams to gather, document, validate, and prioritize business and functional requirements, ensuring proposed solutions align with organizational goals and user needs. Partners with embedded DoIT staff and data owners to identify, evaluate, and utilize appropriate data sources for the design, development, and maintenance of reports, dashboards, and analytical solutions that support agency operations and decision‑making. Facilitates project initiation and requirements activities by identifying stakeholders, documenting business processes, defining system requirements, and developing business rules. Provides guidance on system functionality, operational procedures, and training needs to promote effective adoption of technology solutions and best practices. Analyzes and interprets data using SQL, PL/SQL, reporting, and business intelligence tools to support system analysis, reporting, performance measurement, and operational decision‑making. Translates business requirements into technical specifications for data integration, reporting, and analytics solutions, including extract, load, and transform (ELT) processes, data models, visualizations, dashboards, and performance metrics. Develops and maintains business intelligence solutions by defining data structures, including fact and dimension tables, designing reporting models, and enhancing reports and dashboards to meet evolving business requirements. Validates, reconciles, and analyzes data to ensure the accuracy, consistency, and reliability of reports, dashboards, and analytical outputs; identifies and resolves data quality issues as needed. Supports the development, testing, implementation, and maintenance of business intelligence environments by documenting data flows, maintaining metadata and data dictionaries, coordinating migrations between development and production environments, and assisting with performance optimization activities. Collaborates with technical developers and administrators to implement system enhancements, modify data models, and design user‑focused dashboards and reporting solutions that address business requirements. Applies project management and System Development Life Cycle (SDLC) methodologies to support project planning, execution, communication, documentation, and implementation activities. Assists in developing project schedules, resource estimates, cost projections, and stakeholder communication plans. Performs data analysis and develops standard and ad hoc reports to support operational and strategic decision‑making. Provides training and guidance to users on reporting tools, dashboards, and self‑service analytics capabilities. TOTAL COMPENSATION INFORMATION The State of NH total compensation package features an outstanding set of employee benefits, including: HMO or POS Medical and Prescription Drug Benefits: The actual value of State‑paid health benefits and the amount of employee health benefit contributions may vary depending on the type of plan selected and the bargaining unit with which a position is associated. Dental Plan at minimal cost for employees and their families ($500-$1800 value) Flexible Spending healthcare and childcare reimbursement accounts State defined benefit retirement plan and Deferred Compensation 457(b) plan Work/life balance flexible schedules, paid holidays and generous leave plan $50,000 state-paid life insurance plus additional low-cost group life insurance Incentive-based Wellness Program (ability to earn up to $500) Value of State's share of Employee's Retirement: 12.87% of pay Other Benefits: See details at Total Compensation Statement Worksheet: Want the specifics? Explore the Benefits of State Employment on our website:

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