Low Voltage Service / Installation Technician

Job Description

Job Description

Job Summary:

The Sales Administrator will assist office activities and operations while providing clerical and administrative support to management.

Duties/Responsibilities:

• Serve visitors by greeting, welcoming, and directing them appropriately.
• Receives mail/email, documents and packages and distribute.
• Initialize invoices for Accounts Payable process.
• Answer, screens, and directs phone calls to appropriate staff.
• Performs administrative and clerical support tasks.
• Contacting customers by phone or email to answer queries or request information.
• Prepares agendas, makes travel arrangements, and maintains calendars for senior management.
• Oversees telephone services, copiers, email correspondence, and mail distribution.
• Maintains office supplies inventory.
• Maintains records, documentation, and files.
• Performs other related duties as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to prioritize tasks.
• Ability to function well in a high-paced.
• Basic understanding of how to operate standard business equipment.
• Proficient with Microsoft Office Suite, related software and computer fundamentals.

Education and Experience:

• High school diploma or equivalent required; Associate’s degree in office administration or related field preferred.
• At least three years of administrative and clerical experience preferred.
• Position available for advancement.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

Job Title: Low Voltage Service / Installation Technician

Position Overview:

As a Low Voltage Service / Installation Technician, you will be responsible for installing, servicing and programming our customized security, access control, data and/or fire alarm offerings.

Essential Position Functions:

• Effectively manages time on installations, staying on or below budgeted man-hours for each project.
• Effectively performs installations on multiple projects and provides weekly updates to the Supervisor and/or Account Manager.
• Works closely with scheduling coordinator to ensure projects are completed on or before assigned deadlines.
• Works with contractors and/or customers to identify any and all necessary change orders. Then presents this information to the Supervisor and/or Account Manager.
• Communicates effectively in visual, oral and written form.
• Demonstrates ability to cope with stress and maintain a pleasant and cooperative temperament with internal and external customers.
• Promotes collaboration, partnerships and positive long lasting relationships with customers.
• Maintains rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; recommending improvements.
• Maintains customer confidence by keeping customer information confidential.
• Updates job knowledge by participating in educational opportunities; reading professional publications.
• Continually enforces safety to the highest standards.
• Other duties as assigned.

Position Requirements:

• Must pass background check and have a valid driver’s license.
• Low Voltage Systems (Card Access, Video, Fire Alarm, and Intrusion) related experience.
• Minnesota Power Limited Technician License preferred.
• Demonstrates excellent problem solving and negotiating skills.
• Computer skills with knowledge of Microsoft Office products.
• Grasp on current market conditions and product trends.
• Ability to operate effectively and efficiently with minimal supervision.
• Great written as well as verbal communication skills.

Working Condition / Physical Requirements:

Office environment: Frequent sitting, standing, walking, bending and stooping

Compensation Package:

• Competitive Salary.
• Health, Dental, Life and Vision Insurance.
• Paid Time Off (PTO).
• Company Vehicle.
• Paid Holidays.
• 401(k) Plan with a company match.
• Profit Sharing Plan.
• Annual discretionary bonuses.

Salary Range: $83,200 to $104,000 per year Depending on Qualifications

Uhl Company is an equal opportunity and affirmative action employer.